Operations | Monitoring | ITSM | DevOps | Cloud

Top 7 Tools for Adding Web Forms to Static Websites

The power of the Internet and the World Wide Web is known to everyone. Within a few years after its inception, businesses started to take advantage of all the facilities in features. And within no time, e-commerce became prominent as a new way to do business. Nowadays, it is the dominant way any company or business can reach its customers across the globe with a website.

How Artificial Intelligence Enhances Customer Service Management?

Throughout the world, the business and service sectors thrive on the best customer service management practices to ensure customer retention, boost customer sentiments to increase the profitability and branding of their business. But amidst the emerging technological advances, AI (Artificial Intelligence), as it is well known, is turning the table for businesses in winning the game of gaining customer trust and loyalty.

Workflowing a better world

I’m a big believer in leaving things better than I found them. I apply that mentality to work, home, and all the places in between. This planet is pretty remarkable, as are the approximately 7.6 billion people who share it. So, it’s no surprise that I want to play a part and create lasting change that leaves our world more sustainable, more equitable, and more ethical for everyone.

Client Onboarding Checklist (Why Easy Onboarding Matters)

A client onboarding checklist will help to make client onboarding easy for both parties. There is no reason why client and customer onboarding has to be a laborious process. Utilizing the power of workflow automation tools like StartingPoint, you can transform your onboarding process into a streamlined workflow designed to enhance customer experiences. Have you considered enhancing customer experiences with an improved onboarding process?

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How should start-ups court software talent?

There is a game of 'speed dating' going on between technology businesses and the software engineering talent that bring amazing solutions to market. In recent years big tech companies, expanding aggressively in Europe, have competed ferociously with locally headquartered tech startups for the best software engineers. These engineers are in short supply. A government-supported Tech Nation report disclosed that 10 per cent of all UK job vacancies were in tech. The report suggested that at current growth there could be 100,000 job openings per month before the end of June this year.

Dashboard Server: Working with the PowerShell tile

Amongst all the cool features of SquaredUp Dashboard Server, the coolest kid on the block is probably the PowerShell tile. The reason is simple – PowerShell is easy, it’s awesome, and it’s powerful! You can not only retrieve data from the source (like the APIs), but you can also manipulate that data, work with variables, loop it, filter it, and use it in whichever way works the best. Like they say, the things PowerShell can do are only restricted by the proficiency of the user.

Five Ways Containerized eSBCs Optimize Teams, Zoom & Other Cloud Communications Deployments

Enterprises are using Unified Communications as a Service (UCaaS) solutions like Microsoft Teams and Zoom, and Contact Center as a Service Solutions (CCaaS) like Five9 and Genesys to improve communications, simplify operations, and accelerate IT agility. As the COVID-19 outbreak clearly demonstrated, UCaaS and CCaaS solutions are ideal for delivering enterprise communications services to remote workers, mobile users, and small/home offices.

How to Build a Scalable Prometheus Architecture

When building distributed, scalable cloud-native apps containing dozens or even hundreds of microservices, you need reliable monitoring and alerting. If you’re monitoring cloud-native apps in 2021, there’s a good chance you’ve chosen Prometheus. Prometheus is an excellent choice for monitoring containerized microservices and the infrastructure that runs them — often Kubernetes.

Five Ways Containerized eSBCs Optimize Teams, Zoom & Other Cloud Communications Deployments

Enterprises are using Unified Communications as a Service (UCaaS) solutions like Microsoft Teams and Zoom, and Contact Center as a Service Solutions (CCaaS) like Five9 and Genesys to improve communications, simplify operations, and accelerate IT agility. As the COVID-19 outbreak clearly demonstrated, UCaaS and CCaaS solutions are ideal for delivering enterprise communications services to remote workers, mobile users, and small/home offices.