Operations | Monitoring | ITSM | DevOps | Cloud

Node.js is one of the most popular Javascript frameworks in 2021. With the increasing demand for Node.js comes the crucial next step of Node.js server monitoring. The best way to monitor your Node.js server is with an Application Performance Monitoring (APM) tool. Keep in mind, Node.js server monitoring is a bit of a tricky task, and there are particular challenges you should be aware of. But don’t worry because this how-to guide will walk you through it step-by-step.

Over the past few years, the IoT community has embraced InfluxDB as a cornerstone of the solutions they build. Whether modernizing or greenfield, InfluxDB has helped many in working with vast quantities of sensor and device data as we continue to deliver on our promise of time to awesome for IoT.

For over four decades, large US businesses have relied upon the shared services business model for cost reduction and operational efficiency. Even now, the trend continues with over 80% of the Fortune 500 companies in the USembracing it for obvious reasons. Presently, Human Resources (HR) and Legal shared services teams have become increasingly popular due to their sensitive nature and the supportive role they play in the overall functioning of a business.

So, what does CX mean? As you can expect with any “what is” query you pop into Google, Wikipedia does a great job providing customer experience definition. It says that: “The product of an interaction between an organization and a customer over the duration of their relationship”. Now, by all means – that 100 % true. But, being in the customer experience game ourselves, we’re not entirely satiated. At least not just yet.

Efficient Data Center monitoring and management supports our digital economy. As a result, operation and protection of the Data Center are critical. For reliable and safe monitoring, transparency is of utmost importance. But it is surprising to witness that one of the least explored area in data center network establishment is monitoring. This is ironic because at its core, a network has two goals: 1) Get packets from A to B 2) Make sure packets are received from A to B.

By adding new complexity to reliability engineering and making physical war rooms a thing of the past, COVID-19 has imposed permanent changes on incident management. Here’s how SREs can respond.

A big topic of interest nowadays is web application monitoring. Application performance monitoring and log analytics are required by businesses of all sizes to ensure their web applications’ smooth operation. If your application serves as the backend for your business processes, it is critical for your organization. You need to know, in real-time, when and why it breaks. To answer these questions, we will use Logz.io products to monitor a simple web application served by Nginx.

If you’re like most companies, you made many changes to your business throughout the COVID-19 pandemic. You may have adopted new tools, implemented new processes, or completely changed the way your business runs. Your workforce has likely gone fully remote—at least for a while—which requires more tools and processes to support remote employees.

We are delighted to announce a new Status Dashboard for the Zendesk Customer Service integration. The dashboard enables customer service agents to have real-time visibility into major incidents that are impacting their customers within the Zendesk tool suite, so they can proactively update customers when an incident occurs.

The promise of running a business on the cloud is that — in theory, at least — you should be able to scale your infrastructure up and down with your customer utilization. This should lead, again in theory, to less maintenance and more opportunity for innovation.