Operations | Monitoring | ITSM | DevOps | Cloud

MSPs use a variety of powerful IT tools to offer services to their customers and help small businesses compete against larger industry players. When considering whether a business should outsource its IT department to a managed services provider (MSP), the first step is understanding exactly what an MSP is and what it can do. This guide will explain how MSPs support small businesses, the many benefits of enlisting their services, and why they’re important for economic growth.

Catchpoint has always embraced new technologies and ideas. We offer a powerful monitoring platform with advanced features such as tracking digital performance from across the globe, capturing analytical data and the ability to get notified across various channels. With all these inbuilt features in hand, Catchpoint encourages its customers to build new monitors and integration that consumes monitoring data that are tailored to specific use cases.

In previous articles we talked about the need to move forward to cloud technology, as well as about the incorporation of the monitoring of this technology, describing this need with Microsoft Azure tool. Now we are going to describe the Amazon AWS tool, its differences regarding Microsoft Azure and we will delve into monitoring AWS with Pandora FMS.

Elastic Cloud on Kubernetes (ECK) is the official operator for provisioning Elastic Stack deployments in Kubernetes. It orchestrates not only day-one provisioning, but also has the processes and best practices for day-two management and maintenance baked in. If you want to run your own Elastic Stack deployment on Kubernetes, then look no further than ECK!

Your enterprise needs on-call support, but it often struggles to achieve its desired results. Yet, the longer your enterprise waits to improve its on-call support processes and procedures, the greater the risk becomes that a minor outage could cause substantial downtime. Bonus Material: Advanced Escalation Example PDF Ultimately, your enterprise needs seamless on-call support processes and procedures.

Log analyzers are software that helps contextualize massive amounts of log data. Log analyzers reduce the amount of time that it takes to perform root cause analysis, and they provide development organizations with valuable insights that help them improve their products for their end users.

Kubernetes, as a platform, is a comprehensive set of tools for orchestrating containers at scale. It consists of a modular architecture of specific components with a defined purpose. For example, the scheduler finds the ideal match for a particular pod and the kube-proxy manages the networking between the nodes and the master.

Now you can go beyond measuring your bandwidth usage and regain control via Cloudsmith's new bandwidth controls for Entitlement tokens. You can craft tokens with individual usage limits using the UI, API, and CLI, allowing you to decide the exact level of usage for each token. Combining the new and existing limits for entitlement tokens, allowances are configurable to provide fine-grained control for any combination of properties.

When employees are faced with a tedious IT ticket process—especially for non-critical issues—most would rather suffer in silence. In fact, an independent survey recently uncovered that only 55% of employee incidents are actually reported to IT.

Website owners of that are considering purchase of website monitoring services often ask how such services work. Below we explain what exactly website monitoring is, the types of monitoring and how it is performed depending on what exactly it monitors.