Operations | Monitoring | ITSM | DevOps | Cloud

New Kubernetes versions are released multiple times per year, and you must upgrade your EKS cluster periodically to stay up to date. In this blog post we will go over the steps required to safely upgrade your production EKS cluster managed by Terraform. At Blue Matador, we use Terraform to manage most of our AWS infrastructure, and our EKS cluster is no exception. We use the eks module, which provides a lot of functionality for managing your EKS cluster and worker nodes.

This is it! This is the project you’ve been waiting for. The one that’s going to define your career and challenge you and totally transform “the way things are done around here.” The project your team will point to five years from now as the inflection point that ushered in a new era of awesome. If, that is, you can get the project approved, prioritized, and properly resourced.

At SCOMathon 2020, SquaredUp Founder & CEO Richard Benwell shared his top 5 tips for SCOM success in the APAC Keynote: A Manifesto for SCOM Success. We’ve put it together in this article in case you missed the talk.

Knowledge management is a cornerstone of IT service management (ITSM). It provides technical guidance, steps to best troubleshoot issues, and in some cases an outlet to expand on tribal knowledge. Not only can knowledge content help drive self-service and employee empowerment, aiding in case deflection, but it can also serve as an extension of your organization’s culture.

Your enterprise has IT team members “on call,” so you can get immediate support with downtime, outages, and similar issues. That’s why streamlining on-call management may dictate your IT team’s success. Bonus Material: Advanced Escalation Example PDF To understand why, consider what will happen if a network or system crashes but IT team members cannot quickly and effectively communicate with one another.

Covid-19 has forced IT leaders across the world to rethink and strategize their plans and investments. Despite the economic downturn, surveys have indicated that digital transformation initiatives are still moving forward. Meanwhile ensuring infrastructure resilience and workforce productivity are primary challenges which IT leaders face to survive.

Today managing your licenses with Cloudsmith has become incredibly simple. Now, with the help of our License Compliance UI, not only can you update the license associated with a package without needing to modify a package, plus you can also view statistics of how your overall licenses appear across all packages within a repository. Don't believe me?

Kubernetes is an open-source platform for container orchestration. You can use it to deploy a highly resilient, self-healing infrastructure using automation and infrastructure as code (IaC). Kubernetes includes features for zero downtime deployments, scaling, automatic rollout and rollback of updates, and service discovery. Kubernetes is designed to help you manage container deployments at scale via REST API.

For a business to be successful, customer relationship is a determining factor. No matter how big your venture is, without an efficient customer-business relationship it will surely suffer a crash in revenue at some point. This is particularly valid for online businesses and e-commerce stores that offer direct retail service to consumers. They have a larger customer base and it’s very hard for such platforms to manage every aspect of the retail.

Figuring out the best data layout for InfluxDB v2 is important in optimizing the resources used by InfluxDB, as well as improving ingestion rates and the performance of queries and tasks. You also want to consider developer and user experience (UX). This post will walk you through developing a schema for an IoT application example and answer the following questions.