Companies typically seek to create centralized systems to manage IT assets, including not only hardware, software, networks, and infrastructure, but also important data. Complete control over such a complex environment is often difficult -- if not impossible -- to achieve, but proper asset management protocols can help organizations edge closer to that goal. Asset management makes it easier to manage budgets, utilize analytics, protect data, and optimize the IT environment.

While MSPs have been making significant investments in security and offering services, it is a challenge to keep up with the frequency and evolving sophistication of today’s cybersecurity threats. Defense in Depth (DiD) is the foundation on which most MSPs have built a layered security approach for dealing with them.

In the digital age, organizations depend more on IT than ever before. The foundation of many IT functions -- including data storage, website hosting, emails, and software -- is server management. Without reliable, functioning servers, most IT functionality would collapse. Many businesses have migrated internal IT to cloud services using servers located in remote data centers, but a significant number still have in-house servers or use a hybrid environment of in-house and cloud services.

Feel like you're working through the same tickets and tasks over and over and over again? Breakout of your IT Groundhog Day time loop with the help of scripts and automation. Helpdesks and IT teams are inundated with repetitive, time-consuming, often low-value tasks that distract from larger strategic projects. With most IT leaders saying their staff is already stretched thin, this leaves little room for important projects that will lead to greater organizational productivity and efficiency.

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. The service provider does not have to configure and maintain one instance of eG Enterprise for each customer.

Enterprises use managed service providers (MSPs) to handle their distributed IT environments in a flexible, responsive, and cost-effective manner. Service providers that help enterprises embrace digital business models and deliver outstanding customer experiences will see faster revenue growth and better profitability.

If you haven’t started planning your marketing activities for 2022, it should be your number one priority this month. But what should you be doing and where do you start? To kick off 2022, I thought a post on the top marketing trends MSPs should watch for in 2022 would be a great springboard to get those creative juices flowing.

2021 was another challenging year globally. Despite this, the N-able™ Take Control team continued to deliver top-notch releases to increase product functionalities and improve customer satisfaction. In this blog, we’ll take a brief look at the key client-facing features we’ve delivered in the past 12 months.

The managed services provider (MSP) industry has been rapidly consolidating for the past several years as private equity (PE) firms buy up small IT firms and cobble them together into larger platforms. But that process is evolving quickly for two main reasons: there aren’t enough sellers of quality assets and PE firms have shortened how long they hold their investments. That means they need to hunt for bigger game—and with a rifle, not a shotgun—before they cash out and exit.