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UniSuper Google Cloud Outage Reveals Need for Keen Backup and DR Planning

Earlier this month, Google Cloud disclosed that it accidentally deleted the account of its customer UniSuper, a $125 billion Australian pension fund. According to a joint statement from Google Cloud and UniSuper, the deletion occurred due to an “inadvertent misconfiguration.” As a result, more than 600,000 pension fund users were unable to access their accounts for over a week. UniSuper had geographical redundancy built into its Google Cloud environment, according to the statement.

What Is DNS? Definition & How It Works

The Domain Name System, commonly known as DNS, is a fundamental component of the internet, yet it remains a mystery to many users. Without DNS, browsing the web would be a cumbersome process, requiring us to remember complicated numerical addresses for every website we want to visit. In this article, we will demystify DNS, explaining its importance, how it works, and its critical role in our everyday online activities.

The Complete Guide to FIPS Compliance for Your Organization

Federal Information Processing Standards (FIPS) compliance plays a critical role in setting the standards for encryption and security that safeguard sensitive information. As your organization increasingly relies on digital infrastructure, it’s important to understand and implement FIPS compliance requirements to maintain the security and integrity of your data. This commitment helps ensure your operational practices not only meet but exceed the necessary safeguards.

How, and Why, We Applied Machine Learning to Cove Continuity, Part 2

If you haven’t already read part 1, click here to do that first. If you look at the screenshots, they’re actually quite simple to understand. Anyone can easily identify whether the OS booted successfully at first glance. Look at the following examples and you’ll see what I mean : So, rather than the existing deterministic method, which relied on indirect evidence, we opted to use machine learning and neural networks to analyze and classify screenshots like a human being.

Address multi-client network traffic monitoring challenges with OpManager MSP's new NetFlow Analyzer integration

OpManager MSP has a new standout integration with NetFlow Analyzer. What does this integration mean for MSPs with bandwidth monitoring management? Network monitoring solutions are indispensable for MSPs as they enable proactive issue detection, enhance security, improve reliability and uptime, ensure scalability, and optimize cost efficiency for both MSPs and their clients.

Using Customer-based Custom Properties in Ncentral

What’s this Paul, are you banging on about Custom Properties in N‑central again? Yes I am. For those of you familiar with my work, you’ll know I’m a big fan of Custom Properties and how they can help expand what you can do in N‑central. But I’ve been thinking about this recently and I found that when I talk about Custom Properties I tend to just focus on what you can do with device-based Custom Properties, which leaves customer-based Custom Properties out in the cold.

The Best Unified Endpoint Management Software

Unified endpoint management (UEM) is powerful software that allows you to monitor, manage, and secure various devices—including mobile devices—and operating systems in a single dashboard. As its name suggests, it is a centralized management tool that simplifies work through automation, helping you and your IT team manage all your endpoint devices much more efficiently.

MSP vs Internal IT: What's the Right Choice for My Company?

Today’s IT teams are facing a greater demand for services than ever before, and often doing so with increasingly limited resources. This inevitably leads to one of the most common yet challenging decisions corporate IT leaders must face throughout their career: should we keep this in-house, or should we outsource it? Understanding the nuances of the MSP vs internal IT debate is the first step to making an informed choice for your business.

10 Best IT Reporting Tools for IT Teams

IT teams know how much data they need to examine server performance, network health, and user activity—it’s a constant stream. However, it can get overwhelming if you’re bombarded with information, and it may be difficult to separate the signal from the noise. This may cause a workflow that is not streamlined or problems ranging from delayed responses to missed IT issues, which can disrupt critical business processes.