The integration of Azure’s event-driven model with LogicMonitor’s monitoring capabilities offers businesses a robust solution for real-time IT infrastructure monitoring. LogicMonitor’s cloud-based platform provides a comprehensive overview of an organization’s IT infrastructure, both on cloud and on-prem.

Root cause analysis, or RCA, is the process of identifying the cause of a problem so measures can be taken to prevent that problem from happening again. RCA assumes it’s more effective to resolve problems by addressing the underlying cause rather than just the symptoms.

IT networks generate large volumes of information in the form of security, network, system and application logs. The volume and variety of log data makes traditional network monitoring capabilities ineffective — especially for monitoring use cases that require proactive decision making. These decisions are based on things like: All of this makes large-scale and complex enterprise IT networks a suitable use case for advanced AI and machine learning capabilities.

At observIQ, we've seen growing interest in observing the health of Windows systems and applications using OpenTelemetry. Requests on the SQL Server receiver continue to garner the most interest, so let's start there. Below are steps to get up and running quickly with the contrib distribution of the OpenTelemetry collector. We'll be collecting and shipping SQL Server metrics to a popular backend, Google Cloud.

As modern software systems become increasingly distributed, interconnected, and complex, ensuring production reliability and performance is becoming harder and more stressful. Seemingly nondescript changes to our infrastructure or application can have massive impacts on system uptime, health, and performance, all while the cost of production incidents continues to grow.

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strives to deliver superior customer experience at every level. Any resilient customer experience (CX) team knows that in order to create superior customer experiences, listening is the first step. This is made apparent when you consider that 73% percent of customers expect companies to have a firm grasp on their unique needs and expectations.

Understanding system performance is critical for gaining a competitive advantage. Telemetry provides deeper insights into the system, helping business owners make better decisions. This article take a comprehensive look at the topic of telemetry. We’ll look at its functionality and telemetry types. We’ll also look at all the things telemetry data can help you with — plus the challenges companies with telemetry systems might face.

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strifves to deliver superior customer experience at every level. Today, customers interact with brands through a variety of channels and platforms. In fact, 57% of customers prefer to engage with brands through digital channels first.

ING Group is a Dutch-based multinational banking and financial services corporation serving more than 38 million customers globally. It’s one of the biggest banks in the world, consistently ranking among the top 30 largest banks globally. At ING, our 20-year-old COBOL-based financial messaging system — which provides electronic instructions to enable financial transactions between banks and customers — is slowly becoming obsolete and difficult to integrate.

Throughout the software development process, engineers can use a number of methods and tools to ensure their code is efficient. When using Go, for example, there are built-in tools, including those for benchmarking and CPU/memory profiling, to check how efficiently code will run. Engineers can also run unit tests to validate code quality.