Reducing Mean Time to Diagnosis: How Salary Finance Uses Honeycomb to Ask the Right Questions
Salary Finance is a UK-based financial well-being employee benefit program. Over the last seven years, the company grew from a startup to a scaleup, earning rave reviews along the way from its more than 4,000 customers. However, with fast growth also comes natural growing pains. As their customer base expanded, so did the number of incidents they experienced, which also became harder to diagnose due to lack of visibility into their increasingly complex environment.