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Improve your Reliability with Blameless SLOs, Now Generally Available

Blameless is excited to announce that our SLO Manager is now generally available! SLO Manager is a new service added to the Blameless platform. This service helps SRE and engineering teams proactively make data-driven decisions about reliability efforts. According to a survey Blameless conducted, over 80% of organizations use SLOs or will in the next 1-2 years.

Incident Response Alert Routing

You have identified a data breach, now what? Your Incident Response Playbook is up to date. You have drilled for this, you know who the key players on your team are and you have their home phone numbers, mobile phone numbers, and email addresses, so you get to work. It is seven o’clock in the evening so you are sure everyone is available and ready to respond, you begin typing “that” email and making phone calls, one at a time.

7 Ways SRE Is Changing IT Ops And How To Prepare For Those Changes

SRE best practices are disrupting and catalyzing change in the ways organizations approach IT Operations. In this blog we look at 7 ways SRE is bringing this transition. ‍Site Reliability Engineering is a new practice that has been growing in popularity among many businesses. Also known as SRE, the new activity puts a premium on monitoring, tracking bugs, and creating systems and automations that solve the problem in the long term.

4 Major Capabilities of Automated Incident Management

Automated incident management ensures that critical events are detected, addressed and resolved in a fast, efficient manner. Automation allows incident management tools to integrate with each other and fosters instant communication across the systems. Automation tears down barriers across IT operations (ITOps) teams and ensures all departments are on the same page. Teams gain full visibility into incident status to verify that incidents are addressed by the relevant groups.

JFrog and PagerDuty Extend Ecosystem Integration

JFrog and PagerDuty have deepened their technology integration to further boost IT operators’ and developers’ visibility into the software development lifecycle and accelerate incident resolution. The latest integration, which involves the JFrog Pipelines DevOps pipeline automation solution, simplifies and streamlines how to identify faulty builds that impact production environments.