Operations | Monitoring | ITSM | DevOps | Cloud

In today’s dynamic and rapidly changing environment, organizations deploy most, if not all of their business solutions using SaaS applications. This fast-paced digital transformation makes it critical for organizations to ensure the performance of SaaS applications, so that these applications can meet end user demands and provide the expected experiences. IT teams must ensure their SaaS applications are functioning well, facilitating productivity rather than inhibiting it.

Prometheus is an open source and free to use metrics collection and storage solution. It's used extensively in the industry for monitoring many different technologies. In this article I will show you how to get Prometheus up and running as a binary, a container running in Docker, and inside Kubernetes.

Microsoft Teams has become a popular platform for remote communication and collaboration, especially since the outbreak of the COVID-19 pandemic. As more and more businesses rely on Microsoft Teams to communicate and work together, it’s crucial to ensure that the platform is performing optimally and to measure and improve Microsoft Teams performance. Fortunately, there are free tools available to help you monitor the performance of Microsoft Teams.

Microsoft Teams call quality issues can stem from a lot of places. People often jump to blame Microsoft when they’re having a call or video breakup. But, the reality is that while this does happen, more often than not it’s an external factor to the Microsoft service itself. To give you some insight into where your Teams problems come from we put together this easy primer on the five most common sources of Teams call quality issues.

Today, 93% of small business owners use at least one type of technology platform to help run their businesses. This is an extremely high percentage for small businesses, and the number only increases for large enterprises and corporations. Many organizations around the world are choosing to leave manual processes in the past and replace them with more efficient, technological solutions.

Datadog is a powerful observability platform. However, unlocking it’s full potential while managing costs necessitates more than just utilizing its platform, no matter how powerful it may be. It requires a strategic approach to data management. Enter telemetry pipelines, a key to elevating your Datadog experience. Telemetry pipelines offer a toolkit to achieve the essential steps for maximizing the value of your observability investment. The Mezmo Telemetry Pipeline is a great example of such.

In today’s data-driven world, the ability to efficiently and effectively manage vast amounts of data is crucial. As businesses increasingly rely on cloud services to store and manage their data, tools that can streamline data transfer processes become indispensable. AZCopy is one such powerful tool that, when combined with Azure Storage, can greatly simplify data management tasks while maintaining optimal performance.

It has been a veeeeery long time since we discussed a technical concept from an ingenious allegory. Many people send us emails asking us why, and we have to admit that… it’s true, everything is quite more fun with fantastic allegories. So be it then! At the request of our fans. Let’s talk today about ITSM and Monitoring Support through an invented event from which we can then draw a technical lesson.

When your organization has started to adopt Azure, the continuously increasing number of Azure resources throughout all your Development, Test, and Production subscriptions make it hard to keep on top of the health of all those resources. So, it is important to have proactive Azure resource monitoring to know when something unexpected happens.

Growth is universally considered a good thing for businesses. Do more work, make more money, get your products and services to more people. But you’ve got to make sure your IT tools and processes can keep up. For organizations experiencing change, scaling DevOps is one of the most important factors to consider in sustaining that growth. In this blog, we’ll share some of the most salient criteria, use cases, and considerations for scaling DevOps in your organization.