Operations | Monitoring | ITSM | DevOps | Cloud

Microsoft Teams is one of the most widely used collaboration tools today. Entire enterprises rely on MS Teams for cross-functional communication, project management, and productivity. If Teams has issues, entire projects can get derailed, and business objectives could be at risk. This places pressure on IT teams to proactively measure and manage the performance of MS Teams, to ensure issues don’t prohibit employee productivity.

SAP (Systems, Applications, and Products) is a popular enterprise resource planning (ERP) software used by businesses to manage various operations such as finance, human resources, and supply chain management. As businesses rely on SAP for their critical operations, it is essential that the software performs at an optimal level. Slow SAP performance can result in frustration, delays, and ultimately, reduced productivity.

A customer journey is a complete experience a customer has with a business. It includes all customer interactions across channels and touchpoints, throughout every stage of the customer lifecycle – from awareness to retention and loyalty. Image Source: SuperOffice But what is the difference between the customer journey and the customer experience? The customer journey is what customers do at each step of the customer lifecycle.

We are excited to announce that Qovery v3 has shipped. Qovery v3 brings new features, as well as an incredibly smooth new UI. With this new release we have introduced infrastructure logs, cluster advanced settings and many other improvements. Let’s take a look at some of the updates and new features added to this release.

Detecting unauthorized usage and malicious applications in an instance involves analyzing OS and application logs. Doing this manually is a herculean effort because of the number of logs and the patterns one has to look for. Having a tool that can provide an aggregated view of your instance and the ability to analyze them easily can greatly reduce manual effort.

As the world of technology continues to evolve, the demand for cutting-edge solutions to monitor and optimize system performance has never been higher. Today, we’re excited to introduce a revolutionary new concept in observability: Quantum Entangled Observability (QEO). This ground-breaking method leverages the peculiar properties of quantum mechanics to provide unparalleled insights into your systems’ inner workings.

In today's fast-paced business environment, maintaining a reliable and high-performing network is essential. One technology that can help achieve this goal is Meraki SD-WAN (Software-Defined Wide Area Network), a cloud-based solution that enables organizations to easily manage and optimize their network performance. However, simply deploying SD-WAN is not enough.

SaaS is a cloud-based software licensing model that allows access to data from any device with an internet connection and a web browser. SaaS operations consist of minimizing the cost of unused SaaS products and maximizing their use. Across industries, software as a service has become a more viable option due to its functionality, accessibility, and versatility.

The end is finally here! After over a decade of being the most chosen Windows version, Windows 7 has reached its end of life. While the OS’s Extended Support ended on Jan. 14, 2020, the Extended Security Updates (ESUs) reached their end of life on Jan. 10, 2023. As we bid farewell to this successor of Windows Vista, and by far one of the most user-friendly OSs, let us take a deep dive into what Windows 7 end of life entails.

Around six years ago on a Wednesday morning, software professionals worldwide were startled by a tweet from GitLab stating that they had accidentally deleted their production data, causing their site to go offline. Unfortunately, at that point in time, the open-source code repository giant had no idea that it would take them another 36 hours to restore their systems only to learn that 5,000 projects and 700 new user accounts were affected while they were fixing the outage.