We caught up with IT leaders from today's most innovative brands to get their thoughts on how AI will transform IT operations. See what they have to say.

For more than 20 years, Pacific Disaster Center (PDC) has been an innovator and leader in information and communication technology to reduce disaster risk and provide humanitarian assistance to those around the world affected by natural disasters.

A little over a month ago, Jeremy Daly introduced the concept of the #serverless bubble coming out of #ServerlessNYC. In his tweet he said “if you’re in it, a serverless solution seems intuitive. If you’re not, the paradigm shift can seem overwhelming (& unapproachable).”

Patrick, Vincent and myself founded Nexthink because we believed in a future in which IT departments and employees work together to have a great digital experience. At that time, we observed that IT departments were traditionally focused on server, network and applications and often neglected the employee experience as a key driver for success and productivity. At best, organizations were reactive to support users, instead of proactively fixing issues before employees were impacted.

If you are running an online business, your sales will greatly depend on the quality and availability of your e-commerce website. While the quality of the product is equally important, it is your website that tempts potential consumers to buy your product. In an age when the majority of customers search and buy products or services online before visiting a store, the quality of your e-commerce website becomes more important in shaping public perception about your product.

There's a line in the second Harry Potter film where a wizard named Mr. Weasley asks “Tell me, what exactly is the function of a rubber duck?” It’s a good question. Some acceptable answers: rubber ducks are for singing to in the bath, floating down a river as part of a creative fundraiser raise money, or to entertain your dog. Developers, however, have a completely different answer to Mr. Weasley's question.

The sprint to the end of the year can be crazy for MSPs—new maintenance templates have to be made, calendars and expenses need to be updated in the PSA, and everyone has to mentally prepare for the in-laws to visit. Don’t let the Most Hectic Time of the Year affect your bottom line or the health of your team. These nine gadgets will help boost personal productivity, reduce stress, and eliminate distractions so you can help everyone stay focused and productive.

It finally happened. At the start of DockerCon Europe and a week before KubeCon was set to take place in the U.S., researchers discovered the first major vulnerability within Kubernetes, the popular cloud container orchestration system.

To stay competitive, companies who want to run an agile business need log analysis to navigate the complex world of Big Data in search of actionable insight. However, scouring through the apparently boundless data lakes to find meaningful info means treading troubled waters when appropriate tools are not employed. Best case scenario, data amounts to terabytes (hence the name “Big Data”), if not petabytes.

In the past I used to use the right tool for the right purpose. This led me to employ a lot of tools, and with most turning out to use subscription-based billing, increasing our costs much more that I would have hoped for. So, I adopted a new strategy: Use as few tools as possible, but use them as much as possible.