Operations | Monitoring | ITSM | DevOps | Cloud

There’s no “i” in Teams…but there are two “i’s” in “PagerDuty for Microsoft Teams Meetings.” Sometimes a face-to-face meeting—or its digital equivalent, the video conference—is exactly what’s needed to solve a digital incident that’s constantly evolving. The ability to get key stakeholders together in a single video meeting to discuss an incident can speed up valuable response time and save potential lost revenue.

In 2020, your company is no longer digital-first, you’re very likely digital-only. To your customers, the digital experience is the only experience, and if it isn’t satisfactory they’re going to move on. That puts an increasing amount of pressure on customer service teams.

We are excited to announce PagerDuty’s flexible, one-touch integration with Zoom Video Communications. The integration gives users the ability to create Zoom meetings directly within PagerDuty so teams can instantly assemble face-to-face, share incident details in real time, and orchestrate comprehensive incident response.

Trends in the infrastructure and software space have changed the way we build and run software. As a result, we have started treating our infrastructure as code, which has helped us lower costs and get our products to market more quickly. These new architectures also give us the ability to test our software faster in production-like deployments, and generally deliver more stable and reproducible deployments.

In Part 1 of our Complete AWS Lambda Handbook for Beginners, we gave a refresher on the fundamentals of AWS Lambda and what is AWS Lambda. In this post, we’ll look at AWS Lambda pricing, some interesting Lambda facts and examples of great AWS Lambda use cases in your serverless application.

Most of the applications we see for the ELK stack are from businesses which want to improve their customers' experience. To return relevant search results and to create Kibana dashboards that allow them to analyse data and give the customers what they want. But there are some cases where the customer is always wrong, and where the last thing you want to do is give a site visitor what he wants. Welcome to the world of forensics, compliance and fraud detection.

By even casual observation, you’ll likely have noticed that there are several IP address ranges that are special, including: Anybody can use these “private” ranges for anything they like. But there are actually several other special ranges that have other special purposes. In this article, I’ll explain what they are and the purpose they serve. This is the “loopback” range. These are addresses that are assumed to be on the same device that’s sending the packet.

I have a beef with companies that don’t expose nearly everything their product can do with an API. I get anxious wondering, “why can I only do some of the things via the API? How is this sausage made?” Sure, there are plenty of examples of endpoints that shouldn’t be exposed, such as changing passwords probably should be kept private. Regardless, there are tons of examples of products that I can type in a field in the UI, but that field isn’t available in the API.

Brief introduction to understanding Kubernetes basics Kubernetes is a broad platform that consists of more than a dozen different tools and components. Among the most important are: If you use Kubernetes to manage containers, this will require a container runtime, which is the software that runs individual containers. Kubernetes supports a number of container runtimes; the most popular are Docker, containerd, and cri-o.

A Gartner poll released earlier this year predicted that roughly half of all enterprise employees will likely work remotely (at least part of the time) post-COVID. That’s probably a welcomed sign for those that have settled into remote or hybrid work models, but surprisingly, businesses and institutions are still struggling to avoid major IT blunders that impact these digital workers.