Operations | Monitoring | ITSM | DevOps | Cloud

Top tips is a weekly column where we highlight what’s trending in the tech world and share ways to stay ahead. This week, we’re talking about something every IT team knows too well—incidents. Whether it’s a sudden server crash, a network outage, or a system slowdown right before an important client call, incidents always seem to strike at the worst possible time. No matter how strong your IT setup is, issues are bound to happen.

In G2’s Fall 2025 reports, Auvik earned top recognition as a leader in network management tools across small-business, mid-market, and enterprise categories. IT professionals rated Auvik highly for implementation, usability, results, relationship, and overall Grid® performance, reflecting one thing above all: real-world trust from the IT professionals who use Auvik every day.

We’re excited to announce the release of Calico v3.31, which brings a wave of new features and improvements. For a quick look, here are the key updates and improvements in this release.

The recent AWS outage exposed how fragile the internet remains. Amazon traced the hours-long disruption to a DNS error—a small failure with massive reach. For most organizations, DNS operates quietly in the background. When it fails, every digital service connected to it stops. One of LogicMonitor’s valued customers, IG Group, faced a similar event less than ten hours after enabling Edwin AI.

Like many others, as a company, we are going through a steep learning exercise with coding agents. As we are all learning together how to face the challenges of this new era of coding, I wanted to share our learnings with you and, in turn, benefit from what you have learned in your journey with using coding agents.

Inventory management is at the heart of every organization’s operations. Yet many companies still rely on Excel files or manual processes to track their equipment, tools, or materials. These outdated methods often lead to errors, losses, and a lack of visibility. Today, inventory management software with a mobile app and barcode system allows you to centralize and automate asset management while making operations faster and more reliable.

The scale of modern IT is outpacing human capacity. Microservices, multi-cloud deployments, and the Internet of Things (IoT) have created a complex IT ecosystem, generating an exponential volume of operational data. Traditional operations teams, regardless of their skill, struggle to keep up. Because of this, forward-looking leaders are adopting AIOps in IT, not as an upgrade, but as a foundational shift.

In my previous blog, we demonstrated how the FrogML SDK streamlines the process of integrating custom-built or publicly sourced models from your IDE into JFrog Artifactory. Now that your models are securely stored, versioned, and managed, the natural next question arises: “Ok, so you have some models in JFrog Artifactory, now what?” This is where the real power of the JFrog Platform comes into play.

The challenge of storing, processing, and alerting on your time series data is only part of the battle when it comes to deriving value from time-stamped data. While InfluxDB 3 addresses those hurdles with the database and Python processing engine, data analytics teams still need to be able to visualize their data and build dashboards to complete the time series story.

In a microservices architecture, a single user request can pass through multiple services before completing. When performance drops or an error occurs, tracing that journey is the only way to locate the source. Distributed tracing provides that visibility. At its core are OpenTelemetry Spans — units of work that capture what each service does during a request.