Endpoint management practices enriched with advanced analytics can be a very effective tool in cutting down on operational costs without compromising on efficiency. Leverage Analytics Plus reports to reduce costs incurred by workstations in your secure environment.

Artificial intelligence is becoming increasingly powerful and ubiquitous. This coupled with the rapid pace of AI adoption has many organizations scrambling to adopt some form of enterprise AI. However, many experts also believe that while AI adoption has accelerated in recent times, it may be moving too fast. In a bid not to get left behind, many organizations jump onto the AI bandwagon without fully understanding how it fits in with their organizational strategy. Many business leaders also believe that some level of control and regulations is required to ensure AI solutions achieve their full potential.

In this session of ManageEngine's Masterclass 2020, we will help you uncover and extract the hidden value in your service desk data to understand customer needs, manage costs, and deliver high-quality customer service. Learn how Advanced Analytics for ServiceDesk Plus can help you run your IT like a business.

Watch this webinar on how to deliver effective services in the next normal, and learn about: The COVID-19 crisis completely changed our world. From an IT perspective, we’ve all had to change our ways of working, and will continue to evolve as everyone adjusts to the next normal. From a service desk and ITSM perspective, this will mean supporting colleagues in different ways, embracing new technology, and having plans in place for future lockdowns and supply-chain issues.

Learn how ServiceDesk Plus' built-in #project_management module makes major change implementations simpler. Watch other features in ServiceDesk Plus: Follow us on social.

Join us in celebrating the warriors of IT. Visit sysadminday.manageengine.com, share your appreciation with our e-cards, participate in SysAdmin Day 2021 fun activities and win exciting prizes!

We're happy to announce the launch of Analytics Plus 5.0. Explore our new features, that include enhanced AI functionalities, scenario analysis, blended analytics, support for new databases and much more.

Crackdown on every at-risk endpoint in your organization using the Security Threats dashboard from Analytics Plus.