In this session of the #Masterclass: Advanced Series, we'll look at how enterprise service management (#ESM) works in ServiceDesk Plus. You will learn how to integrate and manage different instances for different business functions using ServiceDesk Plus' ESM features. Watch the video to learn the fundamentals of building your own enterprise service desk and running it efficiently with #ServiceDeskPlus.

In this session we talk about how to secure user applications at different endpoints. Learn how to secure your data in transit and data at rest.

Join us as we view endpoint management through the lens of compliance and learn how to flexibly manage endpoints in the cloud era.

The all-new #SupportCenterPlus 11.0 brings a brand-new UI, some exciting new features and functionalities that's sure to take your #customersupport several notches higher and provide unparalleled customer experience. In this webinar, we'll be doing a product walk-through while discussing all the key features along with it. Account and contact management: Deliver personalized services with a multi-tenant architecture for managing accounts and contacts.

In this video, we will be looking at how organizations can streamline employee onboarding with the various features available in the ServiceDesk Plus' arsenal. We'll be looking at a use case where a company is trying to onboard employees in a short time, and build a service catalog outlining the services available to users. Leveraging ServiceDesk Plus' automations, templates, request life cycles, and approvals, the company was able to accelerate employee onboarding and build a process that is easy to monitor and manage.

Amidst the complexity of today's dynamic market landscape, the cloud has emerged as a reliable technology whose benefits are far-reaching and long-lasting. Despite COVID-19 affecting global IT spending, companies have continued to invest in cloud solutions. Be it making the business more agile or accelerating their digital transformation goals, companies are turning to the cloud for a variety of reasons.