In this video, we will discuss the new agent for ServiceDesk Plus, the configurations required to set it up, remote control, and more. With the new, enhanced unified agent for asset discovery, courtesy of Desktop Central, the unified endpoint solution (UEM) from ManageEngine, ServiceDesk Plus users now have access to a powerful agent which enables efficient asset discovery, remote control, and more.The new agent is available for ServiceDesk Plus customers using professional and enterprise editions, both new installations and upgrades alike.