Operations | Monitoring | ITSM | DevOps | Cloud

OnPage Incident Management - Perfect for ITOps, Clinical and Crisis Communication

Consolidate IT alerts on to one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability. Clinical Communications Platform Connect healthcare personnel through HIPAA compliant messaging and alerts. Manage on-call shifts and automate alerts. Real-Time Call Routing connects patients to caregivers.

Amazon CloudWatch Integration

An OnPage high-priority, mobile alert is triggered when CloudWatch detects an anomaly. OnPage notifies the right person using alerting policies, routing rules and on-call schedules. The integration minimizes the time it takes to identify and respond to incidents occurring in AWS resources or applications. About OnPage Organizations large and small, are adopting OnPage's intelligent alerting solution, ensuring that encrypted, secure critical incident notifications are NEVER missed and are always delivered to the right person at the right time.

Building complex Well Architected serverless architectures with Dashbird

You’ll learn how to build and operate complex Well-Architected serverless applications, allowing you to layer on complexity in time while maintaining a reliable infrastructure. We’ll be working through the most critical aspects to bear in mind when it comes to the five pillars of the WAF, digging a bit deeper into the Reliability, Operational excellence and Performance Efficiency pillars. Including the challenges, risks and solutions when building a Well Architected infrastructure, as well as how to implement, operate, and test workload throughout its lifecycle.

Masterclass: Advanced series session 2 - Build a high velocity incident response tool chain

In this session of the advanced masterclass series, you'll learn how to link ServiceDesk Plus to the ManageEngine operations tool chain and how to operate an analytics-driven service desk. You'll also learn about features that will help you separate management and bureaucracy, enabling you to accelerate your service desk operations.

Masterclass: Advanced series Session 2 - Hack your service desk for the new normal (Cloud)

In this session of the advanced masterclass series, you will discover ways to adapt your service desks to the current crisis and learn how integrations with Microsoft Teams, Jira and Slack work in the cloud version of ServiceDesk Plus.