Operations | Monitoring | ITSM | DevOps | Cloud

AI Boom or Bust? Rethinking Roles, Outcomes, and AI's Impact on MSPs: Session 1

A frank, boardroom-level conversation with leaders from some of the largest MSP platforms about what’s real (and what isn’t) with AI today: how org charts are changing, where to start if you’re small, build-vs-buy, pricing/ROI, and how to turn curiosity into outcomes. What you’ll learn: Speakers.

Simple Talk Podcast - Coffee Chat with Tom Hodgson

Steve Jones is at Redgate’s Cambridge, UK headquarters once again, this time joined by Tom Hodgson, Innovation Lead on Redgate’s Foundry team. Tom gives an overview of The Foundry, which is Redgate’s innovation hub, offering some insight on what they do and what they’re working on (spoiler: it involves AI)! Also, hear Tom’s thoughts on AI & LLMs in general – including why sometimes just the basic version of a model is enough.

Monitor and optimize your systems with Uptrace

Uptrace is your single source of truth for monitoring, understanding, and optimizing complex distributed systems. Proven in production for over five years and trusted by more than a thousand installations worldwide, it lets you see your system like never before. What makes the difference is that Uptrace is pure OpenTelemetry, built natively from day one. This isn't a translation layer—it's a direct connection that eliminates friction and ensures zero vendor lock-in. Your homepage serves as your command center, providing complete visibility across your stack at a glance.

LLM app Observability: Opentelemetry as a standard

LLM observability is broken There are too many new libraries floating around, but they don't follow accurately the OpenTelemetry conventions. OTel isn’t perfect for LLMs yet—but extending a proven standard beats inventing another one. Why not use the same standard (OTel) which works so well for rest of the apps, and just work on top of it? This is what I was ranting with Pranav Raj S, co-founder at Chatwoot and we thought there must be other folks facing similar issues.

Quick Mentions in Tickets (and Beyond) #collaboration #mention

Make communication fast and simple! With the new @mentions in Alloy Navigator, you can bring the right teammate into a ticket—or anywhere else—without wasting time on CC emails or formal collaborator invites. Perfect for IT teams and help desks who want to speed up teamwork and keep everyone in the loop. @mentions and other great features are coming in the Fall 2025 release of Alloy Navigator. Stay tuned!

5 Key Azure FinOps Principles for Ultimate Cost Control.

Seeking ways to slash Azure costs? This video breaks down the challenges and reveals how FinOps can be the strategic answer to optimizing your Azure resources that can help you maximize Azure cost savings. Furthermore, learn how the Azure Cost Management Tool from Turbo360 (formerly Serverless360) perfectly aligns with the five essential FinOps principles, enabling you to boost your Azure savings by up to 30%.