Operations | Monitoring | ITSM | DevOps | Cloud

How GenAI is Shaping Elastic Customer Support

Discover how GenAI has accelerated Elastic's customer and support efficiency. Built on Elastic’s Search AI Platform, the Support Assistant delivers self-service in-product customer support and capacity gains within our support function. Julie Rudd, VP of Support at Elastic, shares how it speeds up issue resolution by combining generative AI with Elastic’s deep knowledge base. Hear directly from a support engineer how the Support Assistant streamlines case resolution and helps engineers and customers find answers faster.

What Type of Software Should Asset Managers Use to Maximize ROI?

What Type of Software Should Asset Managers Use is a critical question for businesses aiming to maximize performance, reduce risks, and drive higher returns. In this video, we break down the best software solutions every asset manager should consider—from IT asset management platforms to cloud-based tools that simplify tracking, compliance, and reporting. Whether you’re in finance, IT, or operations, choosing the right software can make all the difference in efficiency, scalability, and profitability.

Solve Microsoft Teams Performance Troubles Before They Hit Your Inbox

Who Solves It Faster? Microsoft Native Tools vs. Vantage DX Tickets piling up. Execs on your case. Teams acting up. Microsoft’s tools only show part of the story—leaving you stuck reacting. Watch our pros do a no-fluff, side-by-side showdown: Microsoft Native Tools vs. Martello Vantage DX. Watch them tackle real Teams issues and see who finds and fixes the problem faster. What Attendees will learn.

Illuminated IT: Tips for IT Asset Management

Asset management covers a broad variety of various hardware, software, and systems that your team has to manage. And unfortunately, many organizations lack the visibility needed to maintain the technology appropriately. This can lead to: This session is all about IT asset management tips and tricks, regardless of which vendor you use for management, discovery, etc.

Scaling AI the right way in the enterprise

AI isn’t the future—it’s already here, shaping inboxes, dashboards, and project roadmaps. Yet, despite the hype, most enterprises struggle to scale AI in ways that deliver real impact. In this episode of the ManageEngine Insights Podcast, host Jeremy Spence sits down with Michael Barnes, a trusted advisor to APAC C-level leaders, to uncover why so many AI initiatives stall after the pilot stage.

Drift Data Breaches #shorts

Drift Data Breaches Recent security incidents reveal attacks on Drift and the theft of Salesforce data. Affected vendors like CloudFlare provide guidance and outline their responses. CloudFlare shares breach details, including a timeline and customer recommendations. Organizations are advised to disconnect applications, rotate credentials, and adhere to security best practices. Emphasis is placed on implementing resilience strategies to better prepare for future incidents.

Top Argo CD Anti-Patterns to avoid when adopting GitOps - Part 1 of 3

This is the first webinar in our three-part series. Join Kostis Kapelonis as he walks through common mistakes teams make when using Argo CD for GitOps. This session is great for everyone — whether you're just getting started or already experienced with GitOps. Learn what not to do, and how to avoid issues that can slow you down.