How Pipedrive switched its observability stack to OpenTelemetry & LGTM | ObservabilityCON 2023
The cloud-based CRM company Pipedrive has been relentlessly modernising its observability stack, first adopting Grafana visualisation and Grafana Mimir for Prometheus metrics, then recently completed a migration of its distributed tracing from a third-party SaaS provider to OpenTelemetry and Grafana Tempo, and its logging stack from Graylog to Grafana Loki. Along the way, the team developed its own in-house library to include OpenTelemetry in its roughly 750 microservices.