Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Analytics Plus webinar: How to stop running your IT operations on accidental discoveries

There are no two ways about it—proactive IT monitoring is the need of the hour. In today's fast-paced era, the ability to anticipate and resolve IT operational issues before they impact critical systems and businesses is crucial for sustained operations and growth. Proactive monitoring and unified alerts play a pivotal role in enhancing overall system reliability and reducing downtime, thereby improving user experience and IT operational efficiency.

The ABC's of UEM: Understanding the Best Fit for Your Business

Exploring UEM: A Panel Discussion on Modern Device Management IT professionals from various industries delve into the significance of Unified Endpoint Management (UEM) as a business tool. They discuss its key capabilities such as device management, security, and unified endpoint experience. The conversation also covers metrics for UEM program effectiveness, the shift from traditional to modern device management, and the role of AI in UEM. The panel emphasizes the importance of UEM in enhancing business operations and user experiences.

Ep.12 - San Diego: An Homage to the Birthplace of ServiceNow

Come with us to delve deeper into the story behind ServiceNow’s humble beginnings. In this episode, we had the pleasure of meeting with founder Fred Luddy to hear about his upbringing and childhood job, and what inspired the creation of ServiceNow. He even shows us the first-ever ServiceNow office – a total fixer-upper. One of the original employees, Mark O’Donnell, shares his insight into the original development and doubts that the company had to face. “Nothing’s impossible, we can build anything,” says O’Donnell.

Practical Demo: Harnessing the Power of #AI and #Automation

Harnessing the Power of AI and Automation This webinar delves into the adoption of generative AI and its role in ITSM, decision making, user experience transformation, ticket classification, self-healing, and virtual agents. It also covers incident summarization, knowledge article generation, and the AI Configuration Hub. The benefits of AI and automation, such as improved data accuracy, analyst productivity, and employee experience, are highlighted.

Configuring WhatsUp Gold for SMTP and OAuth 2.0 Email Authentication

This video shows the steps to register WhatsUp Gold as a client application with Microsoft Azure for OAuth 2.0 authentication. Then, it walks through the process to configure your WhatsUp Gold email settings to use OAuth 2.0 as your authentication method.

Experience Collaborative Dev with Codezero

In this workshop, John Poyser of CodeZero delves into the challenges of Kubernetes and how CodeZero's platform can simplify your development workflow. Watch as John provides a comprehensive live demo, shares insightful use cases, and presents a compelling case study from Civo, demonstrating the practical benefits and enhanced collaboration that CodeZero facilitates.

Are you Delivering an Industry Leading Microsoft Teams Experience?

Discover how industry leaders achieve top-tier Microsoft Teams performance by mastering three key hallmarks of Teams maturity. End-to-End Visibility: Understand the importance of comprehensive visibility across your entire network, enabling effective issue identification and troubleshooting.

Mastering Microsoft Teams: Strategies of Industry Leaders

Delve into the advanced strategies that industry leaders use to manage Microsoft Teams. Explore the three main hallmarks that set these leaders apart and elevate them to the top of the Microsoft Teams maturity pyramid: End-to-End Visibility: See how comprehensive visibility across the entire network, from the data center to endpoints, helps identify and troubleshoot issues effectively.

GitKraken Workshops: Simplify Your Jira Workflows

Learn how the GitKraken DevEx platform simplifies managing your Jira issues. With GitKraken Desktop, you can effortlessly view and update Jira issues directly from your Git workspace. Create branches from Jira issues, link commits, and maintain traceability with deep linking back into GitKraken tools from Jira. Enhance productivity with features like smart commits and automated issue transitions, ensuring your Jira workflows are efficient and synchronized.