Operations | Monitoring | ITSM | DevOps | Cloud

Forrester Perspective: State of Uninterrupted Enterprise Service Management | ESM

May 16, 2022 By Freshservice In Freshservice
Description: Challenges organizations face in setting up enterprise service management and the types of solutions required to address them. Speakers: William McKeon-White, Analyst, Forrester Research, Nirmal Krishnamoorthy, Senior Manager - Product Marketing, Freshworks Duration: 28 mins
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ITOM | Anywhere Operations - An Operational Mindset to Remain Uninterrupted and be Unstoppable

May 16, 2022 By Freshservice In Freshservice
Description: Find out what it means to adopt the ‘Anywhere Operations’ strategy, the challenges organizations face in adopting such a strategy, and practical situations where these can be implemented.
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Top 10 Priorities for Tech Leaders in 2022 | IT Leaders | CIOs

May 16, 2022 By Freshservice In Freshservice
Description: Top priorities for CIOs and IT leaders, expected changes to budgets and staffing, technology adoption trends, and the business mandates for technology organizations in 2022, and beyond Speakers: Christopher Key, Global Practice Leader, The Hackett Group & Joy Su, Senior Director, Product Marketing, Freshworks Duration: 28 mins
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4 Key ITSM Trends for 2022 | ITSM Trends | CIOs

May 16, 2022 By Freshservice In Freshservice
Description: Four Key ITSM Trends for 2022 and what leaders can do to deliver a modern service desk which not only meets expectations of its users, but helps agents do more than ever before Speakers: David Wright - Chief Value & Innovation Officer at SDI, Angelica Reyes - Head of EU & UK Marketing at Freshworks. Duration: 30 mins
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Employee Experience - The New Competitive Advantage Driven by IT | EX | ITSM | ESM

May 16, 2022 By Freshservice In Freshservice
Description: A deep dive into service management’s integral contribution to customer service and gaining a new competitive advantage through the delivery of unparalleled employee experience. Speakers: Karen Ferris, Author, Speaker, Change Expert, and Ben Pluznyk Director & Country Manager - Australia & New Zealand, Freshworks. Duration: 22 mins
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Setting Up Custom Event Processing in Moogsoft | Moogsoft Product Videos & How-Tos

May 16, 2022 By Moogsoft In Moogsoft
After watching this video, you will be able to create a workflow to process events, explain the use of workflows in Moogsoft, and set up an event workflow to normalize event data. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!
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Cloud SQL: Concepts of Networking

May 16, 2022 By Google Operations In Google Operations
Cloud SQL provides a managed service for MySQL, PostgreSQL, and SQL Server databases as well as backups, high availability, maintenance, and so much more! In this episode of Networking End to End, Lorin Price discusses networking concepts from implementation and security to connectivity on Cloud SQL. Watch along to learn about the options for deploying Cloud SQL and tips on how to determine who and what can access your Cloud SQL instance.
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