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Latest Videos

(2018) Scrum artifacts - The Agile Coach - Ep. 4

This video introduces artifacts, which are the tools you make in the Scrum process and include the product backlog, the sprint backlog, and the increment with your definition of “done.” Our host, Jira Software Group Product Manager, Megan Cook covers these core artifacts and shares how the Jira team uses Artifacts themselves.

PagerDuty API Introduction

Learn how easy it is to get up and running with the PagerDuty API in just a few minutes. Harness automation in your incident response and digital operations by leveraging PagerDuty’s REST based API. This video covers basic concepts regarding APIs, REST and JSON. You will also be introduced to PagerDuty’s industry leading interactive API documentation that will automatically provide executable API code at your fingertips.

Observability-Driven Development

TDD is table stakes for any good team, but it’s not enough: these days you need ODD: Observability-Driven Development (and Design). Observability should be baked into every step of your software development process, from conception to maintenance period. No pull request should ever be accepted without being able to answer the question, "how will you know if this works?".

Incidents as we Imagine Them Versus How They Actually Are with John Allspaw

There is a tendency to imagine (or remember!) incidents as unfolding much neater and orderly than they actually are. Events can lead some engineers scratching their heads about what is happening, while their teammates can instead be confused about how it's happening.