Operations | Monitoring | ITSM | DevOps | Cloud

Unlock the Power of Self-Service with the ServiceNow Puppet Spoke

Discover how the ServiceNow Puppet Spoke integration streamlines automation, eliminates bottlenecks, and empowers users with self-service capabilities - all without needing expertise in Puppet Enterprise! This demo showcases the integration's potential to transform IT workflows by combining the power of ServiceNow and Puppet.

AI Translation in Seconds #ai #translate

Break language barriers inside your Service Desk! AI instantly translates your messages or descriptions, making it simple to stay connected with your teammates and users. In this video, we used gpt-4o for completion and translation. Perfect for global IT support teams, help desks, and service desks who need fast, reliable communication without the language gap. AI translation and other AI-powered writing assistance arrived in the Fall 2024 release of Alloy Navigator, available in both Enterprise and Express editions.#AlloyNavigator.

COREDUMP #015: Developing kid-safe tech at Gabb: what it takes and why it's so important

In today’s Coredump Session, we explore the rise of kid-safe tech with leaders from the Gabb team, creators of connected devices designed specifically for children. From designing products that prioritize child safety to integrating AI in ways that support families, this conversation unpacks the complexities of building secure, intuitive technology for the next generation. The team also shares real-world lessons on hardware partnerships, customer trust, and what it takes to innovate responsibly in the IoT space.

Frontline Reliability: Protecting User Journeys with SLOs with Shery Brauner (Razor, ex-Zalando)

What does it really take to move from firefighting incidents to building reliability at scale? In this episode of Humans of Reliability, Shery Brauner (Razor, ex-Zalando) shares her unique journey from frontend and backend engineering to leading site reliability practices. She explains why protecting the user journey is the key to effective incident management, how SLOs cut through noisy alerts, and why observability must come first.

Discover Infrastructure: Kubernetes & Hosts - Launch Week / Day 03

Stop debugging infrastructure issues across multiple dashboards. See how Last9's Discover Infrastructure monitors K8s pods and traditional hosts together—with resource analysis, pod-level debugging, and AI that correlates app problems to infrastructure root causes. One setup (K8s + host monitoring) → Complete infrastructure visibility that connects to your services and jobs. No more blind spots between application performance and underlying resources.

How to Track IT Asset Warranties With a Dashboard

In this video, our product specialist, Matt Beran, shows us how dashboards can help you visualize warranty status, manage expirations, track inventory levels, and make smarter decisions about costs, vendors, and repairs. You’ll learn how warranty tracking works in InvGate Asset Management, how to spot trends that affect IT performance, and how to budget more effectively with interactive dashboards.