Operations | Monitoring | ITSM | DevOps | Cloud

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Join Nathen Harvey, DORA lead at Google Cloud, as he shares insights from the 10th Annual DORA Report. In this keynote, Nathen explores how AI is transforming software development teams and what leaders must do to adopt it responsibly.

In this Campfire Community call, we will discuss about the new Grafana Drilldown Apps and how they differ from Explore. We will discuss how it has been continuously evolving to become a core part of Grafana OSS, enabling users to access data easily.

Ever wondered how Elasticsearch actually works? In this quick breakdown, I’ll use a simple spreadsheet analogy to explain the basics from documents and indices to shards, CRUD operations, and mappings. You’ll see how Elasticsearch stores data as JSON documents, splits indices into shards for scalability, uses CRUD with ID hashing for fast lookups, and applies mappings to organize text, numbers, and labels.

Progress WhatsUp Gold Certificate Discovery and Monitoring is a seamless capability included out of the box. It’s a proactive safeguard designed to help you spot certificate issues before they escalate into business problems.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team.

The evolution of ITIL and SSCM in the AI-driven world.

Reliability takes the whole team working together. Full transcript:  If you really want to get good at measuring your reliability, then you have to work together as a team. Once your software engineer organization has decided, "We're gonna test these applications to make sure that they have redundancy, availability, resilience." Just stick to that framework that you come up with as a team.

This video focuses on how to create a self-service user interface (UI) for querying logs using Azure Data Explorer (ADX) and the Business Activity Monitoring (BAM) module. Perfect for developers and business users aiming to gain actionable operational insights from log data with simple visualizations and monitoring.

Learn how to bring end-to-end visibility into your business processes with Logic Apps. In this video, Michael Stephenson walks through Business Process Tracking (BPT) - what it is, why it matters, and how to apply it in real-world workflows.