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Latest Videos

Why tracking digital employee experience improves ITSM

Discover why IT needs to measure digital employee experience (DEX) to enhance IT service management (ITSM). Research from Ivanti’s “Elevating the ITSM Experience” shows how high-performing organizations can leverage data, automation and measurement to radically rethink – and transform – service desk efficiency and experience. Read the full report for more: ivanti.com/ITSM-experience.

Moving beyond ITSM boundaries with Robert Grazioli

Discover how you can expand the potential of the service desk and get insights from Ivanti’s original research report, “Elevating the ITSM Experience.” Read the full report for more: ivanti.com/ITSM-experience Learn why Ivanti CIO Robert Grazioli believes that ITSM encompasses is so much more than a ticketing system. By integrating ITAM, AI-driven insights and digital employee experience (DEX) data from within the ITSM platform organizations like Ivanti are rethinking service delivery and leveraging ITSM as the central hub for enterprise IT management.

How to prove the ROI of scripting like a ninja

Does it feel like the time you spend on scripting and related training is going unappreciated? Or, worse yet, like you'll never get approval for that in the first place? Effective use of scripting can be a game-changer for IT admins, but unfortunately management doesn't always view it as a priority, and it's rare when the value of it is clearly communicated to all the stakeholders involved. Join us for tips on how you can better highlight the business value of scripting, and get increased buy-in and support for it as a critical time investment.

Simple Talks Podcast | Episode 8 - Coffee chat with Kevin Feasel

On this episode of Simple Talks, Louis sits down with Kevin Feasel and talks database design, conferences, battle tech games, and a lot more. Kevin has one of the most interesting origin stories so far in this series. He is a Data Platform Microsoft MVP and is the model of a great member of the data community. Also on the podcast, Louis learns a few new words and phrases, and for those of you watching on video, you can see him accidentally take himself out of the video a few times as well.

GitHub Copilot and Beyond: The Evolution of AI in Integration

This in-depth conversation with Martin Abbott, a seasoned expert in integration and AI, explores the transformative power of Gen AI Copilot. In this episode, Martin shares his journey in integration and AI, from his early days working with BizTalk to his current work with Gen AI. He provides a comprehensive overview of GitHub Copilot, including its features, benefits, and potential applications. It also discusses the importance of ethics and responsible AI development, as well as the real-world impact of Gen AI Copilot on various industries.

End-to-end tracking for Azure Logic App Standard

Turbo360's BAM Data Queries feature is designed to provide end-to-end visibility into business processes and workflows, allowing you to track and monitor the entire flow of your integration platform. In this video, Michael Stephenson - Product owner for Turbo360, demonstrates how to leverage the BAM Data Queries feature in Turbo360 to create a user-friendly view of your workflow's transactions. This allows business users and support operators to monitor the integration platform without needing to be technical experts.

Kentik Bytes: Data Explorer for Cloud Engineers

In this latest Kentik Bytes, we explore how Kentik Data Explorer empowers cloud engineers to gain visibility across distributed, multi-cloud environments. With the ability to query and analyze vast amounts of telemetry from AWS, Azure, Google Cloud, and on-premises environments, Kentik simplifies troubleshooting and cost optimization. We walk through how to filter data, use custom dimensions, and compare historical data to get deeper insights, all in one platform.