Operations | Monitoring | ITSM | DevOps | Cloud

AI Governance: Closing the Policy Gap feat. Brooke Johnson, Ivanti

AI governance isn't optional — it's the difference between scaling AI confidently and exposing your organization to serious risk. Watch Brooke Johnson, Ivanti's Chief Legal Counsel, SVP HR and Security, break down why AI policy alone isn't enough and what it actually takes to close the governance gap.

Scribe Agent Updates

Scribe Agent enriches two new Incident Workflow actions: add a Google Meet bridge and automatically transcribe it from the moment it starts, and post Periodic Incident Progress updates to the incident channel, enhanced with context from the ongoing call. Responders stay focused on resolution. Stakeholders stay informed. Critical incident knowledge documented.

DevEx Talks ep 5 - Accessibility in open source and beyond

In this episode of DevEx Talks, Mike Gifford shares his perspective on accessibility in today’s tech landscape, drawing from his extensive experience in the field. Together, we explore how well accessibility is currently defined, whether the industry is truly meeting the needs of professionals who rely on it, and what gaps still exist. We also discuss the growing importance of accessibility within Developer Relations and where the biggest opportunities lie to create more inclusive tools, communities, and workflows.

What is Azure Cost Management? Complete Beginner's Guide (2026)

What is Azure Cost Management and how can it help you control cloud spending? In this complete beginner's guide, Michael Stephenson explains the fundamentals of Azure Cost Management and walks through the core features available in Azure. You'll learn how Azure organizes billing accounts, subscriptions, resource groups, and management groups, and how these structures affect cost tracking and reporting.

Cribl Search Pack for Zscaler: Setup & security dashboard walkthrough

Learn how to install and configure the Cribl Search Pack for Zscaler, then walk through prebuilt dashboards for your Zscaler security logs. This video is for security engineers, Zscaler administrators, and SOC/observability teams using Cribl Search to monitor and investigate Zscaler activity. In this walkthrough, you’ll see: If you need a reminder or want to share feedback on the pack, you can always refer to the README bundled with the pack or reach out to the Cribl team.

A New Approach to Mac Patch Management

Managing macOS patching shouldn’t mean juggling tools, chasing failures, or leaving endpoints exposed. In this webinar, N‑able experts share a new approach to Mac patch management that brings visibility, consistency, and control into a single workflow. Join our product and engineering specialists as they walk through how modern patching is evolving beyond isolated updates into a unified endpoint remediation strategy. You’ll see how patching and vulnerability management are being brought closer together, helping you detect risks, prioritise actions, and remediate with confidence.

Running AI at Enterprise Scale w/ Anthropic, Descope, Port, Rootly and Twingate

The debate about whether AI can write production code is over. Companies are handing work to fleets of agents, and for many, they write most of the code that ships to production. The next challenge is everything that happens once an entire engineering organization runs this way, at full speed. Teams that generate code 10x faster still review it at human speed, and that mismatch is now the constraint. Code ownership is also becoming an issue, as developers learn to trust agentic processes a little too much. When an agent breaks production, who is responsible?

How IT Teams Can Start Their AI Automation Journey | Agentic AI, ITSM & Zero Ticket IT

How should IT leaders approach automation and AI? Where should they start, and how can they drive measurable results without getting caught up in the hype? In this episode of Agents of IT, Fran Fernandez and Zach Austin sit down with Chris Ellis, Senior Technology Solutions Specialist at RICOne, to discuss practical IT automation strategies, agentic AI, service desk transformation, and the journey toward autonomous operations.

Improving Digital Employee Experience with Intelligent Automation | Reduce IT Tickets by 70%

Are your employees still waiting hours or days for IT issues to be resolved? Many organizations have invested heavily in ITSM platforms, self-service portals, and chatbots. Yet service desks continue to struggle with growing ticket volumes, rising costs, slow resolution times, and poor digital employee experiences. In this webinar, Resolve and Redington explore why traditional service management approaches often stop at ticket creation instead of ticket resolution, and how intelligent automation is helping enterprises move toward a Zero Ticket IT model.