Operations | Monitoring | ITSM | DevOps | Cloud

Catch AI Agent Failures Before They Ship | Harness AI Evals

AI agent quality should not depend on manual checks. But for many teams shipping AI in production, agent failures are silent. The agent doesn't crash - it just gives confidently wrong answers, and your monitoring sees nothing wrong. Without automated guardrails, plausible-sounding wrong responses, hallucinations, and quality regressions reach customers before anyone notices.

Why workflows, not agents, are the primitive your team is missing - Product Highlights

AI helped your engineers ship more code. It didn't help your team ship more product. So where did the bottleneck actually go? In this Product Highlights conversation, Patrick—a principal engineer at Upsun with twelve years building back-end APIs in Go—breaks down what changed once AI agents entered the workflow. His take: "The code isn't really a problem anymore. We can write that really fast. Everything else is still a bit behind the code." We get into.

Stop flying blind on unmanaged devices

Stop flying blind on unmanaged devices Unmanaged devices don't show up in your dashboard — until something breaks. Missing devices mean missed patches, failed audits, and incidents you never saw coming. If you can't see it, you can't fix it. In this session you'll learn how to: Discover every device on your network using SNMP Deploy the NinjaOne agent on unmanaged Windows devices directly from the dashboard — no manual legwork.

One backup policy. Every OS.

Most backup strategies look solid until someone actually needs to restore a file — and discovers the process is different for every OS. Windows, macOS, and Linux each have their own quirks, and without a consistent policy, recovery becomes a scramble. In this stream, you'll learn how to: Apply consistent file-level backup policies across Windows, macOS, and Linux Restore files and folders without hunting for the right process per device Build a single backup workflow that covers servers and endpoints.

Build the Agent, Learn the Rule

James Pelton is a serial entrepreneur, YouTube creator with 83,000+ subscribers, and Senior DevRel at Zencoder — an AI engineering platform. He founded and exited a mobile SMS marketing company, then pivoted into AI tooling, content creation, and multi-agent system building. He currently runs roughly 10 income streams, several of which are managed by AI agents he built himself.