Operations | Monitoring | ITSM | DevOps | Cloud

On October 4, Facebook and its properties, Instagram and WhatsApp, were down for more than five hours due to configuration changes on routers in Facebook’s data centers. A five-hour outage is an eternity in our always-on digital economy, costing the company an estimated $65 million and 4.8% in stock valuation. The high-profile Facebook outage is emblematic of just how digitally intermediated our economy is becoming, and the incident renews C-level focus on preventing similar service failures.

How many times have you been aware of an error or performance issue, but lacked the ability to quickly uncover the root cause and determine why it happened in the first place? One of the most powerful ways to do this is by surfacing code-level insights right where you need them, alongside the context needed to take action. By using our latest integration with Azure Repos, you’ll be able to get to the ‘why’ of issues, faster – all directly within Raygun.

Achieving full, 360-degree observability across your entire IT ecosystem and application components can be thwarted by the disconnect between technical monitoring and business outcomes - running the risk of catastrophic service failures.

Built on the V8 JavaScript engine of Chrome, Node.js is a very lightweight, open-source framework with minimum modules. And since it is an asynchronous system by default, it is faster than most other frameworks. DevOps still need Node.js monitoring to ensure performance better than other frameworks. In order to understand how relevant Node.js still is, note that PayPal, Reddit, LinkedIn, Amazon, Netflix and other high-use, high-visibility service providers use the framework.

Technology environments are rapidly evolving as organizations look to remain competitive, accelerate innovation and make themselves more agile. But in the process, many of the observers, i.e., stakeholders who track infrastructure and application metrics, are falling behind, unable to monitor and manage modern, cloud-native apps and multi-cloud environments due to the complexity that comes with them.

Connectivity is more important than ever to support our education system. BYOD, remote classes, Wi-Fi, and a variety of digital learning solutions are now just part of the equation. Education IT teams have a big task: making sure educational service delivery remains uninterrupted while balancing the constraints of limited budgets, staff, and time to support digital transformation that can keep up with modern demands.

In 2019 Salesforce announced the general availability of Real-Time Event Monitoring (RTEM) which includes 19 different events that help monitor & secure your Salesforce data. Real-Time Event Monitoring stores events for 6 months as Salesforce Big Objects and streams events via Salesforce’s Streaming API in near real-time.

Operational monitoring can be like looking down the wrong end of a telescope. There’s no clear picture of the horizon. Everything is blurred, indistinct, and difficult to trace. If you’re relying on traditional, domain-centric monitoring, you’re faced with a similar problem: you can see the performance of individual elements, but you don’t have any visibility into the broader picture.

The OpsRamp Monitor captures the latest buzz around what’s trending in the world of ITOps and related technology, and October saw some significant news, including Facebook’s unprecedented outage. Let’s dig in.