There’s no getting around the prevalence of heterogeneous tools in IT operations and DevOps. Teams have built up ecosystems of tools over time for different infrastructure, workflows and applications – and while some of them are outdated or duplicitous – plenty still serve a useful purpose in the enterprise. Yet unfortunately tool sprawl adds to the complexity of monitoring a hybrid or multi-cloud environment.

I am spending a considerable amount of time recently on distributed tracing topics. In my previous blog, I discussed different pros and cons of various approaches to collecting distributed tracing data. Right now I would like to draw your attention to the analysis back-end: what does it take to be good at analyzing transaction traces?

Nexthink’s Chief Product Officer, Samuele Gantner, spoke recently with Digitalisation World, a popular tech news company to discuss the next generation of our Experience Platform. IT departments around the world are under considerable stress nowadays but there are several fast and practical solutions available in the Nexthink platform that our customers are using to help support their remote workers and flexible work environments.

SMEs struggle with keeping business processes running smoothly, from managing workflows to keeping records on sales and customer interactions. However, small businesses can make their life in business smarter and easier by integrating automation tools. Business automation is fast transforming how brands carry out their operations. In essence, the size of business does not matter when it comes to automation.

Monitoring the state of DevOps, multi-cloud, microservices and data centre environments is no easy task. You can’t manage what you can’t see. Gaps in your monitoring capability leave your enterprise vulnerable to catastrophic, customer impacting infrastructure blind-spots.

When you’re on call and get paged at an inconvenient time, you need to be able to quickly determine the seriousness of the issue and act decisively to reduce system downtime. But pager notifications often don’t give you the information you need to investigate an issue from your mobile device, meaning that access to a laptop at all times is a must.

Amazon Kinesis Data Firehose is a service for ingesting, processing, and loading data from large, distributed sources such as clickstreams into multiple consumers for storage and real-time analytics. AWS recently launched a new Kinesis feature that allows users to ingest AWS service logs from CloudWatch and stream them directly to a third-party service for further analysis.

This article will focus on debugging JavaScript code within Microsoft Edge Developer Tools. The Edge DevTools are a powerful toolset built into the Edge browser on Microsoft Windows 10. The DevTools are also available as a standalone app to download from the Microsoft Store, if one prefers to run them separately from Edge itself. We’ll be using Raygun Crash Reporting to find the stack trace and the line of code the error occurred on. You can sign up for a free 14-day trial here.

Starting today with version 0.6.0 of the Node.js integration, instrumenting a Node.js app that uses Redis is much easier. In fact, we instrument it for you - meaning that if you use Redis in your own app, there’s no extra work for you, everything Just Works™ out of the box! 🎉

Over the last few decades, some firms have worked hard to hire the right people and develop the right processes. However, those achievements have not translated into bottom-line growth. A more detailed examination of that matter shows that the issue lies somewhere in productivity.