Operations | Monitoring | ITSM | DevOps | Cloud

In today's episode, Tom is joined by Senior Client Director Laura Reeves for a wide-ranging conversation on storytelling as the defining skill in digital employee experience. From her “squiggly line” career journey across marketing and client leadership to the evolution of DEX itself, Laura explores how the role of IT has shifted from fixing issues to shaping strategic narratives. They discuss the impact of the pandemic, the rise of experience-led organisations, and why the most successful professionals are those who can connect data to meaning.

Building Agent-Friendly CLIs: Why Your AI Agent Already Loves the Checkly CLI Stefan explains why products, docs, and CLIs must be AI-ready as coding agents rapidly become primary users of the Checkly CLI. He outlines key CLI features for agent workflows: Stefan demos how an agent initializes project-tailored Checkly setup from scratch without any human intervention and also shows how agents can entirely automate the incident life cylce from resolution to status page communication.

Make Grafana Assistant work your way by adding rules that capture your team’s context and best practices. This video shows how to customize behavior, improve efficiency, and turn tribal knowledge into repeatable workflows. Thanks for watching!

Quickly diagnose issues and understand your systems with context-aware analysis. This video shows how Grafana Assistant helps you troubleshoot services, analyze dashboards, and generate new ones, all from simple prompts. Thanks for watching!

Resolve issues faster without leaving Slack. This video shows how Grafana Assistant delivers real-time insights, automates troubleshooting, and helps you investigate and act on incidents directly where your team already works. Thanks for watching!

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