What Is LLM Observability? A Complete Guide
If you run LLM features in production, your most dangerous failures are the ones your monitoring never flags. Your LLM feature passed every test, and the demo went great. Three weeks after launch, a support ticket lands: the chatbot quoted a refund policy that does not exist. The dashboards are all green, and the same prompt answers correctly when you retry it. This is the blind spot LLM observability exists to close. Your existing tools saw the request come back fast with a clean status code.