Operations | Monitoring | ITSM | DevOps | Cloud

Your uptime tool reports the site as available all month. Support reports something else, because customers in one region spent the morning unable to complete a checkout. Both records are accurate, and that is the problem. An external check confirms the page answered. It cannot tell you that the answer took nine seconds for everyone routed through one CDN edge, or what caused the delay.

Every number on your dashboards has a life story. It is born somewhere inside a running process, lives for a while as a few bytes in memory, travels across the network, settles down on a disk in some compressed shape, gets queried thousands of times, slowly loses its resolution as it ages, and is eventually deleted and forgotten forever.

Teams use AI coding agents and Bits Chat to troubleshoot systems and handle complex tasks, often uncovering repetitive work worth automating. But turning those routines into workflows can still require switching tools and recreating context manually. Through the Datadog MCP Server, Workflow Automation now lets you build workflows from Bits Chat or AI coding agents like Claude Code, Cursor, and Codex.

August brought notable outages across developer platforms, SaaS tools, communications services, and cloud applications. StatusGator detected 789 Early Warning Signals during the month. Of those, 153 incidents (19.39%) were acknowledged by providers, while 636 (80.61%) were not officially acknowledged. StatusGator’s Early Warning Signals often surface service disruptions before providers post an official update.

NiCE Management Packs detect issues as they happen. Evaluation & Demo.

“AI-ready” is everywhere right now, attached to nearly every product in every category. The catchy label rarely means anything specific, just as additional questions are warranted when vendors claim to be “AI-native”. After fighting through all the marketing jargon, there needs to be a standard, not a slogan. And the definition changes depending on what the data is for. AI-ready for a data warehouse and AI-ready for live operational telemetry are not the same problem.

This post analyzes the technical details of the BGP hijack against Softaculous Ltd, the company behind the Softaculous auto-installer and the Virtualizor VM management platform. The hijack enabled an attacker to fraudulently obtain a TLS certificate and use it to deliver a malicious Virtualizor update to a portion of the company’s customer base.

Observability spend is outgrowing infrastructure budgets. What drives the cost up, how pricing models work, and a practical framework to manage it. Sejal Pandey works on content and growth at Last9, writing about observability, reliability, and SRE practices.

If you are able to build it better than your vendor, then change your vendor. Not build it. Rishi builds large-scale observability systems at Last9, focusing on reliable and cost-efficient telemetry infrastructure, and writes about the practical lessons learned while operating ClickHouse, VictoriaMetrics, and OpenTelemetry in production.