In our recent Tech Talk, Agentless Monitoring and Custom Monitors, OpsRamp’s Curt Thorin explained how agentless and custom monitoring are critical for distributed IT operations teams. The Tech Talk also provides an interactive demo of how agentless and custom monitoring capabilities can not only support remote work strategies but also prioritize digital transformation initiatives.

The recent shift to remote work has been anything but subtle for millions of people and their companies. And like many in IT Ops, our customers have been preoccupied with maintaining an error-free VPN experience. But that’s often easier said than done. Luckily for them, VPN issues that would normally take weeks to resolve are being turned around in minutes with Nexthink’s patented technology.

Nowadays, many people, even those far from IT industry, depend on remote conferencing services, either on premises, or global ones. Unless the status of those services is watched, its unexpected absence can disrupt upcoming meetings, causing all kinds of negative consequences. Let us provide a brief list of several remote conference services along with means to monitor their status and availability.

Microsoft Power BI is a business analytics solution providing interactive visualizations and business intelligence capabilities from data and provides an interface that is simple enough for admins to create their own reports and dashboards. Data inputs to Power BI can come from multiple sources – Excel worksheets, CSV files, database tables, log files, the web, etc. It then employs smart visualizations and built-in AI technologies on that data to turn it into interactive insights.

Artificial Intelligence (AI) – once the basis of Science fiction is now reality. Though it is often accused of being a mere buzzword, it is very difficult to overstate its impact on the human experience, and as AI’s integration becomes more global it is necessary to understand its potential. It is important to zero in on what AI has to offer Information Technology and how integrating an AIOps driven IT department is beneficial to an enterprise.

As engineering teams shift from delivering services on monolithic architectures to microservices and even serverless environments, developers are no longer just responsible for creating and maintaining their code. Shared ownership has become the new normal (or at least trending towards) and so they are now responding to production incidents and in some cases in the on-call rotation. Of course incidents vary in terms of impact, but they do take time away from innovation and creating new capabilities.

Managed service providers (MSPs) have been around for more than 20 years, and my how things have changed since they grew out of the original application service provider (ASP) model. Until recently, MSPs have focused primarily on remote monitoring, security, network management and other routine IT tasks that CIOs would rather outsource for cheaper than they can run internally.

On the internet, nothing necessarily stays easy, simple, and reliable forever – but we’re trying to keep it that way for your logs. When our customers use Kubernetes, they want to remain focused on the real challenges of scaling, and avoid infrastructure headaches, so that they can adapt to the unexpected easily and with a minimum of toil. That’s why we continue to invest in the LogDNA Agent. It’s built to handle file logging in even the most intensive Kubernetes deployments.

Splunk is a tech company, which regularly gives us exposure to modern development practices, and the ability to implement them with our own technology. We want to share that with you. In this post, as part of a dogfooding series, I sat down with Ram Jothikumar, Head of Cloud Infrastructure & Operations for Observability at Splunk. Ram and I talk about how we support our SignalFx offering at scale, efficiently with resilience and reliability baked in.

Since 2015, StatusGator has offered a unique solution for monitoring the status of hundreds of cloud services. By aggregating each service’s status page into a unified API, StatusGator provides the status of all your dependencies in a single place. Our status page webhooks solution was previously quite basic and limited in its capabilities. But we recently launched StatusGator webhooks v2 and invite you to try it now.