Operations | Monitoring | ITSM | DevOps | Cloud

I recently saw a user asking on EUC Slack “is there a Domain controller response time in ?”. Unfortunately for him, his choice of monitoring product doesn’t include such metrics. However, it did make me wonder if Citrix admins are aware of the importance of getting metrics about Domain Controllers, simply because many EUC monitoring tools fail to monitor them.

Rich Anakor, chief solutions architect at Vanguard, is on a small team with a big goal: Give Vanguard customers a better experience by enabling internal engineering teams to better understand their massively complex production environment—and to do that quickly across the entire organization, in the notoriously slow-moving financial services industry. They also had a big problem: The production environment itself.

An effective monitoring system is paramount to smooth business operations. As the need for a fast, responsive software experience gains momentum, monitoring becomes an indispensable driving force. Monitoring systems enable IT teams to proactively observe the health and responsiveness of critical environments and applications. Without monitoring, organizations must depend on customers or internal departments to receive notice of system issues.

A common scenario for log analytics is that many log events are high value for real time analytics, but there are also events that are low value for analytics, but account for a very large percentage of overall log volume. Often these same low value logs are used only for ad-hoc investigations from time to time or need to be retained for audit purposes.

Commonly, your website or app functions perfectly until you release it. During testing, you might seem to have control over everything. But, sooner or later, you will face some challenges. In fact, it is totally normal when something goes wrong. The most important thing is how you settle these problems. In most cases, issues with availability alerts and users’ complaints can be addressed by the means of IIS logs. IIS logging will provide you with the necessary data to deal with a breakdown.

Multi-factor authentication (MFA) is an increasingly popular method for securing user accounts that requires users to provide two or more pieces of identifying information when logging into an application. This information can consist of unique verification links or codes sent to the user’s phone or email address, as well as time-based one-time passwords (TOTPs) generated by authenticator applications or hardware.

At the start of the pandemic, IT organizations had to undergo radical changes to support remote work. Given the urgency to shift to remote operations, IT admins opted for band-aid solutions to retain business continuity and stay connected to the core of their networks from remote locations. But now, many organizations are moving toward hybrid workforce options with employees choosing to work from both their home and office locations.

The Apache HTTP Server (httpd) is a widely used, open-source web server application. Because you can easily customize it through modules, it has become the go-to choice of both individuals powering their personal blogs and enterprises running high-traffic websites and web apps. It’s a well-known fact that with high traffic, the performance of Apache web servers can take a hit, experiencing bottlenecks as your traffic scales up, which will lead to delayed responses.

whenever we go to a website, whether it's an online store to buy clothes or to check the status of our bank account, we need to type the URL into the browser. When you click on the relevant page, a request is sent to the server, and the server always responds with the HTTP three-digit code. This HTTP status code tells us if our request was successfully completed or whether there was an error that prevented the server from serving the content that users or visitors were trying to access.