Operations | Monitoring | ITSM | DevOps | Cloud

Monitoring

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

The Sapphire Ventures CIO Innovation Index Report: CIOs Forge Tighter Bonds with Startups, Especially in AI

Despite a rocky year in the global economy, global venture deal volume grew by over 9.3 percent in the third quarter of 2019, up nearly 9.9 percent from Q3 2018, according to Crunchbase. The year 2018 was a banner year for dollar volume: startups raised $130.9 billion, which surpassed the epic year of 2000, according to Pitchbook.

The Importance of Engineer Walkabouts

A core tenet of managed services is the ability of an MSP to support multiple clients, in various locations, all without ever leaving your desk. While this approach is more efficient and profitable than dispatching engineers out to client sites to deal with every support ticket that comes in, there’s a catch. The challenge is when you become good at doing managed services in this way, you don’t have much of an excuse to visit your client sites at all.

View SQL Queries From Your Code With Prefix

Have you heard the saying “you can’t manage what you can’t measure?” The phrase is often attributed to management thinker Peter Drucker, and less often to other authors as well. It can also slightly vary in its wording, depending on the source. At the end of the day, the exact wording of the sayer and who said it first doesn’t matter as much as whether it’s true or not. We’re here to tell you that yes, it’s true for a lot of things in life.

How do you really know if your EHR running on Citrix is ready for the workday?

Healthcare environments must ensure application availability around the clock to serve the needs of their patients. In many hospitals, while they serve patients 24×7, there is typically a lighter overnight load, but by the time the sun rises, healthcare teams start staffing in full force. Oftentimes applications in healthcare are deployed via Citrix. The Citrix infrastructure can be complex and adding an EHR application such as EPIC can make early morning health checks take a long time.

The Truth About AIOps

If you are in IT Ops or DevOps, hardly a day goes by without someone mentioning AIOps. There are a few who think AIOps can replace IT Ops tools today. Others debate this, saying that AIOps is still a nascent field, and it will take a few more years until we see a full-fledged AIOps platform for IT operations management. But there’s always been a lot of confusion on how AIOps really works.

Alaska Airlines Delivers World-class Customer Experiences with AppDynamics

Alaska Airlines has a reputation for stellar customer satisfaction and service, consistently scoring well in distinguished industry lists, including ranking "Highest in Customer Satisfaction Among Traditional Carriers in North America" in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years. Part of delivering world-class customer service means working with companies like AppDynamics to ensure optimal digital experiences for millions of guests each year.

What's Next for Observability

In the industry, the long-held theory behind observability is that a successful stack consists of three key components – metrics, logging, and tracing. “This is a mental model for people who are often new to observability which helps them get a handle on what they need to implement to be successful,” said Grafana Labs VP of Product Tom Wilkie during a keynote presentation he delivered at KubeCon + CloudNativeCon EU in May alongside Red Hat Software Engineer Frederic Branczyk.

Introducing the Wi-Fi Analyzer for OpManager's Android app: A perfect team for sustained IT infrastructure management

Addressing Wi-Fi issues can be challenging Tracking the availability, speed, and performance of a large number of systems, servers, VMs, routers, access points, firewalls, interfaces, and WAN links, plus monitoring their health is not a simple task. Tackling angry emails from employees about Wi-Fi running slowly, or it taking a lifetime to download a simple setup file or load a business-critical application, can hamper productivity.