Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

From Firefighting to Proactive Resolution: How Nexthink Transforms Service Desk Operations

Level 1 engineers face incoming tickets without real-time visibility into endpoints. The result? Endless tool-switching, guesswork diagnostics, missed SLAs, and unnecessary escalations. Critical issues remain hidden until they impact productivity.⁠ Then came Nexthink.⁠ Now engineers see issues in real time, fix faster, and even prevent problems users don’t notice.

Modern Monitoring, Zero Blackouts: High Availability Reimagined

Downtime is an expensive inconvenience. Yet many IT teams still face monitoring blackouts due to rigid licensing models and outdated failover strategies. In this session, we’ll introduce a smarter approach: High Availability by Design. Whether you're scaling operations or modernizing infrastructure, this session will enable you with the tools and insights to build a resilient, future-ready monitoring strategy.

Modern E2E Testing with Playwright and AI

Pair Playwright with LLMs to plan, generate, refactor, and monitor end-to-end tests, without shipping hallucinations. This webinar showcases practical workflow: ground models with fresh docs, driving the browser via Playwright MCP, auto-fixing failing tests, refactoring to POMs, add API checks, and reusing the same suite for synthetic monitoring in Checkly. Chapters.

Why Has Network Management Missed Its Own Revolution?

We love to talk about IT revolutions. We celebrate the leaps in innovation that change how we work and live. We look at the 1980s and see the personal computer, which turned computing from a command-line chore into an intuitive experience for everyone. We point to the 1990s as the decade the internet connected the world, the 2000s as the era when virtualization and the cloud broke the chains of physical hardware, and this decade as the dawn of mainstream AI. Each of these moments was transformative.

How AI Turns Monitoring From "What Now?" Into "What's Next?"

It's 3 AM. Your phone starts buzzing with alerts, and you stumble to your laptop only to be greeted by a dashboard that looks like the control panel of a nuclear reactor in meltdown: Red lights everywhere. Numbers that should be green are decidedly not green. And your brain, still foggy from sleep, is asking the most fundamental question in all of IT operations: "Okay, yes, there's clearly a problem... but, now what?".

The Blind Spots That Haunt Legal IT

In a recent survey, Udacity’s team explored the evolving landscape of AI adoption by asking 2000 professionals (including those in the legal sector) if they used AI. Unsurprisingly, over 90% of respondents said they did. More concerning, 72% of managers reported personally paying out of pocket for AI tools to use at work, introducing uncontrolled risk into corporate environments.

How GenAI is Shaping Elastic Customer Support

Discover how GenAI has accelerated Elastic's customer and support efficiency. Built on Elastic’s Search AI Platform, the Support Assistant delivers self-service in-product customer support and capacity gains within our support function. Julie Rudd, VP of Support at Elastic, shares how it speeds up issue resolution by combining generative AI with Elastic’s deep knowledge base. Hear directly from a support engineer how the Support Assistant streamlines case resolution and helps engineers and customers find answers faster.

The Strategic Imperative: Transforming Platform Sunset into Competitive Advantage

With innovation cycles accelerating, product end-of-life announcements have become an inevitable reality. Infoblox NetMRI, for example, has reached end of life with license sales ending April 2025 and support shutting off by early 2027. Whether it’s a network management platform, IT monitoring system, or enterprise application, the sunset of critical business tools forces organizations into what many view as disruptive, costly transitions.

I turned error messages into a sales machine (by accident)

Dan Mindru is a Frontend Developer and Designer who is also the co-host of the Morning Maker Show. Dan is currently developing a number of applications including PageUI, Clobbr, and CronTool. I find it remarkable that we’re getting so many AI startups every day. As software engineers, most of us like to know what our software is actually doing. We plan, review, and perform automatic tests to verify it’s working as expected. Then we do a round of manual testing for good measure. Not with AI.