Operations | Monitoring | ITSM | DevOps | Cloud

NiCE IT Management Solutions is excited to announce expanded service offerings and professional training options for Microsoft System Center Operations Manager. In addition to our well-established consulting and monitoring solutions, we now offer custom and standard SCOM training programs tailored to varying skill levels and organizational needs. Our goal: empower IT teams to maximize performance, ensure stability, and deepen expertise in managing modern infrastructure.

If you use Checkly, eventually you'll be looking at alerts about something failing, and wonder how to debug a failed check. For most of us, the first thing we want to see is the video of a failed check run. Sometimes, though, our check doesn’t capture video. This guide will cover three common reasons a video doesn’t show up on a check run. This advice is general for Playwright as well as those running Playwright tests on Checkly.

Security, operations, and development teams rely more and more on the ability to efficiently query logs. As these teams monitor the health, performance, and usage of their systems and investigate incidents, delving into log data can often be a matter of urgency.

Once upon a time in the world of metrics, Wavefront was a pioneer. Before Prometheus took over and tools like OpenTelemetry unified tracing and metrics, Wavefront brought something novel to the table: human-readable metrics with real-time querying and tag-based dimensionality. In enterprise environments running VMware or early microservices, it offered a scalable way to understand a system's behavior. But as the telemetry landscape evolved, many systems that spoke Wavefront were left behind.

Throughout this blog series, we’ve followed how AI reshapes network operations – from foundational data harmonization to real-time correlation, from contextual insights to agent-driven automation, and most recently, to conversational access through natural language interfaces. But we haven’t reached the final destination.

Within the utility sector, a lot is changing. Utilities continue to pursue digital transformation, altering the way services are delivered and operations are managed. What hasn’t changed is the criticality of the services provided. These organizations deliver essential resources like natural gas, electricity, and water—services that we as consumers rely upon constantly for our comfort, sustenance, communications, and more.

In my role as Senior Observability Architect here at Grafana Labs, one of the things I focus on is making sure customers are getting the most out of our products. Recently, I noticed a trend where customers were struggling to get SAML authentication configured properly. They were getting stuck on some of the steps needed to configure the users key pair values, which allows users to log in with the correct roles assigned in Grafana.