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MSP

The latest News and Information on Managed Service Providers and related technologies.

Managing the skills gap: to hire or not to hire?

The MSP sector currently finds itself in a difficult situation: While the industry is growing, many are finding it increasingly hard to hire skilled techs quickly enough to fill their increasing knowledge gaps. We frequently hear from our partners that there just aren’t enough skilled techs in the market, and things are moving too quickly. This is particularly true in security, but it’s certainly not limited to that area.

N-able Backup and Other Keys to Our Success: Lionel Naidoo of Dragon Information Systems

N-able™ Backup has provided a refreshing take on backup and disaster recovery, as Dragon IS Director Lionel Naidoo learned firsthand. By looking beyond the traditional legacy backup solutions on the market, Dragon uncovered a golden nugget in N-able Backup.

N-able Backup and Other Keys to Our Success: Nicholas Paulukow, One2One

N-able™ Backup has proven to make a real difference in the efficiency and profitability of managed IT services provider One2One. Hear from One2One CEO Nicholas Paulukow about how the company dramatically reduced the staff time and cost needed to provide top-tier data protection services by switching to N-able Backup.

"I love it when a plan comes together"-the questions to ask your customers before the next software vulnerability

I’m probably dating myself, but I used to love the television show The A-Team when I was little. Every week, the team would be put into the middle of a problem and work together to overcome some challenge. Plus, they had Mr. T and a really cool van.

ICT Channel Awards: Rated As Best MSP Software 2021

The channel has spoken! A total of 7,000 MSPs, VARs, resellers, and distributors voted in 13 vendor categories at this year's ICT Channel Awards, choosing NinjaOne (formerly NinjaRMM) as the #1 MSP software. "We are very proud to have achieved first place in the MSP category at the ICT Channel Awards," says André Schindler, General Manager EMEA at NinjaOne.

15 tips on how to market effectively when you're an MSP of one, part 1

With the end of another year, and a bright, shiny new year just ahead, many businesses take stock to reflect on their accomplishments and what they still need to do. In this vein, I have been getting quite a few questions lately about marketing and lead generation—specifically, how to conduct marketing when the MSP is small, without a lot of time or money to devote to such an initiative.