As consumers, we are all intimately aware of our individual dependence on the internet. Now consider that dependency and apply it to the business-critical services that your company uses daily. Nearly overnight, companies are at the mercy of the internet, a network of public networks as nearly all employees work remotely and apps that were once hosted internally move to external SaaS providers.

Broadcom Software just announced the intention to acquire AppNeta, a pioneer in end-user experience over the internet. AppNeta will be integrated with DX NetOps, the network monitoring software portfolio within Broadcom’s Enterprise Software Division. The acquisition marks a key milestone in the DX NetOps vision to assure Network Observability Anywhere. AppNeta adds solutions, technologies, and people that will enable DX NetOps to deliver more value to our customers and partners.

The major challenge facing communications service providers (CSPs) is not about handling ever-growing bandwidth demands without increasing Capex. Smart selection of network technologies that leverage advances in aggregating, routing, and transmitting bits largely have the answer for that. The much more pressing challenge is on the services front, from competition, substitution, and the inability to maximize revenues. These concerns reduce the top line and restrict CSPs’ ability to maneuver.