Operations | Monitoring | ITSM | DevOps | Cloud

For teams running secure web gateways (SWGs), also referred to as proxies, in today’s complex, dynamic network environments, extensive observability is a must have. Symantec offers a range of flexible deployment options for its SWGs, offering support for cloud, edge, and hybrid approaches. This blog explores a Broadcom solution that provides comprehensive observability for the Symantec edge offering, Symantec Edge SWG (formerly ProxySG).

In recent years, the rapid development of cloud-based networking, network abstractions such as SD-WAN, and controller-based campus networking has meant that basic, day-to-day network operations have become easier for non-network engineers. The result we’re starting to see today is a sort of consolidation of networking tasks, leading to a need for only a small number of highly skilled network engineers to handle the less frequent heavy lifting of advanced design and troubleshooting.

As hybrid and remote work continues to become the norm for businesses of all sizes, organizations are increasingly gravitating to cloud-based unified communication tools to boost internal collaboration and stay connected to customers. Microsoft Teams is already one of the most popular choices for chat and meetings and it is becoming a popular tool to use as a cloud-based business phone system.

In today’s digital world, data is generated faster and at a larger scale than ever before. With software architectures increasingly adopting distributed, cloud-based models, network infrastructures have become complex webs of virtual and physical devices.

“The Internet (or Internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a network of networks that consists of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies.

An Azure Load Balancer is a Layer-4 (TCP, UDP) load balancer that provides high availability by distributing incoming traffic among healthy VMs. A load balancer health probe monitors a given port on each VM and only distributes traffic to an operational VM. Azure Load Balancers are frequently used in Azure Virtual Desktop (AVD) deployments. From our work with Azure Load Balancer, we think there are 4 key metrics and events you should proactively monitor and alert on.

Overall, 59.77% of these customers said “All 3 of These Areas” are on the radar! Software as a Service (SaaS) has become a staple in the modern workplace. With the new last mile of the office network, businesses have had to adapt to a hybrid work-from-home model, making SaaS apps more critical than ever. In fact, Gartner predicts that the SaaS industry as a whole will see 16.8% growth in 2023.

Even in the most structured environments with clear operational strategies, complexity build-up in infrastructure and operations is unavoidable as businesses grow. To help these environments thrive in a consistent, reliable way, it’s vital to optimize the IT function: the backbone that supports every business application and ensures service excellence across all other functions. Automating operations is the only way for IT to scale and support today’s business demands.