Operations | Monitoring | ITSM | DevOps | Cloud

This is the third in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part three, we’ll discuss how organizations are thinking about extending the reach of their visibility and control over their networks with Wi-Fi and SaaS management.

Simple Network Management Protocol (SNMP) is a basic network protocol designed to collect and report data from network devices connected to IP networks — even if the devices are different hardware and run different software. Most modems, routers, switches, servers, workstations, and printers will support SNMP communication. SNMP messages are transported via UDP on port 161.

In today's digital age, network performance monitoring has become a crucial aspect of IT infrastructure management. The ability to monitor and manage network performance is essential for ensuring that networks run efficiently and effectively. Just as Gandalf served as a wise and trusted advisor to the Fellowship of the Ring in J.R.R.

Everyone is shifting their workloads to the cloud, but one challenge remains: Workloads need to be automated. Whether they’re employing a cloud-native, cloud server, or hybrid model—IT operations teams need to know what, when, and now also where to automate. Speaking at the recent 2022 Automation Virtual Summit, Dave Kellermanns, Global Advisor for Automation, Broadcom Software explored some lessons learned and best practices for cloud automation. Read on to see some of the highlights.

Last summer we teamed up with the New York Times to analyze the re-routing of internet service to Kherson, a region in southern Ukraine that was, at the time, under Russian occupation. In my accompanying blog post, I described how that development mirrored what took place following Russia’s annexation of Crimea in 2014.

If you're experiencing network issues, such as slow Internet speeds, poor audio or video quality, or dropped connections, packet loss could be the culprit. Packet loss is a common network issue that affects networks of all sizes, and its impact on users and businesses can be very frustrating if it’s not dealt with quickly. So we’re teaching you how to identify and troubleshoot packet loss, and causes of packet loss, in your network!

The risk from insider threats has grown massively, with perpetrators frequently getting around organizations' increasingly complex perimeter protections. It is one of the most common ways customer data or industrial and trade secrets leak. This very complex topic includes many types of threats and techniques. Let's discuss how you could detect insider threat activity at a network level.