As organizations continue to operate in an increasingly digitized fashion, ensuring network uptime and performance only keeps getting more critical. Network performance issues and downtime aren’t just a concern for network teams, they’re critical to the entire business. Network downtime is costly.

Organizational networks, especially the larger ones, expand beyond the physical infrastructures into cloud platforms, making the network more intricate. This makes gaining real-time visibility difficult for administrators. However, network management tools with IP scanners will help resolve this complexity by shedding light into every nook and cranny of the network.

The Monitoring Configuration Service (MCS), under continued innovation since 2017, is a feature for DX UIM that helps solution administrators expedite device configuration and alarm policy deployment for the most popular monitoring technologies. The release of DX UIM 23.4 offers enhanced workflows for using MCS to do both local and remote monitoring.

For enterprises using both hybrid- and multi-cloud architectures, Software Defined Cloud Interconnects (SDCIs) are increasingly well-recognised as the most advantageous approach to private cloud connectivity. In fact, by 2027 Gartner® predicts 30% of enterprises will employ SDCI services to connect to public cloud service providers. This is a threefold increase from less than 10% in 2022.

Network performance plays a key role in service delivery, acutely impacting user experience. However, enterprise teams have long struggled with comprehensive insight into network performance and, when necessary, the ability to hold circuit vendors accountable.

Today, we embark on an exciting journey into the realm of network observability, where the world of network monitoring gets a vibrant makeover. While network monitoring has long been the stalwart guardian of network operations, network observability swoops in like a caped hero, adding a whole new level of awesomeness to the game.

When it comes to gauging the success of our solutions, there’s one critical yardstick: the value that customers realize in their implementations. While we can tout all our solution’s leading innovations and features, the reality is that they don’t mean much if they don’t actually help our customers in the real world.

While last month’s Enterprise Connect 2024 (EC24) show seemed a bit light in terms of headline news, it did offer one high impact storyline around the integration of AI services with the PSTN. EC24 showcased the addition of AI services, including transcription and meeting minutes, to PSTN call using popular UC services (Teams, Zoom, Webex, Ring Central). While these have been in place for conference calls for almost a year, AI for one-to-one calls via the PSTN is new in 2024.