Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the July edition of the NiCE bi-monthly IT monitoring news! As we reach the height of summer, we’re thrilled to share the latest updates, insights, and resources to help you stay ahead in IT monitoring. With new developments and recent releases, there’s plenty to discover, enhance, and get excited about. Let’s jump in!

Automate server restarts in SCOM with the Opslogix Autonomous Maintenance Mode Management Pack Server restarts are routine, but in SCOM they often result in unwanted alerts if not handled properly. The Opslogix Autonomous Maintenance Mode Management Pack addresses this by automatically managing maintenance mode during restarts, minimizing false alerts and improving operational efficiency.

Get a better structure in your SCOM environment with the Opslogix Classification Management Pack Alerts in SCOM can easily become overwhelming, making your environment feel noisy and unstructured. The real challenge is how you can get the right amount of alerts to the right people, at the right time. The Opslogix Classification Management Pack includes features like tiered classification levels, dynamic grouping, and extended tagging.

Monitoring your systems isn't enough anymore. Neither is “asking questions about your system”. Operational Intelligence embraces observability to proactively deliver business insights, support decision-making, and accelerate innovation. It seems that as the observability market grows and more and more products come into the space, the meaning of the term observability itself becomes more and more nebulous.

As part of a recent customer project, we developed a custom F5 Management Pack for Microsoft System Center Operations Manager (SCOM). This bespoke solution enables IT operations teams to monitor the performance, availability, and health of F5 infrastructure directly within the SCOM environment. It provides deep visibility into key metrics, helping ensure application delivery remains stable, secure, and efficient.

As part of a recent customer project, we developed a custom cplace Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor the performance, availability, and health of cplace environments directly within the SCOM framework.

After four years. Hundreds of meetings and conversations. Countless forms and paperwork submissions… …We’ve done it. SquaredUp is finally, officially B Corp certified We can now say that we are part of a unique global movement – and we couldn’t be more proud, excited, and motivated for our journey ahead.

Cloudflare is a widely adopted web performance and security platform, best known for its CDN, DDoS protection, and DNS services. While it provides rich telemetry and real-time analytics, the sheer volume and complexity of the data can make it hard to identify key trends or issues at a glance. This is where a solution like SquaredUp (or another dashboarding tool) comes in.

In the realm of data and observability, timing is everything. Until now, SquaredUp provided fixed time options like the last hour, 12 hours, 24 hours, last week, and this month. While these options served many users well, we recognized that they lacked the flexibility you needed. Whether you're tracking long-term performance, comparing trends, or looking into specific events, we know these preset options could sometimes feel limiting.