Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

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MariaDB Monitoring for Enhancing Performance, Availability, and Security

As organizations increasingly rely on MariaDB for their critical applications, ensuring optimal database performance, availability, and security becomes essential. This whitepaper provides a strategic guide to mastering MariaDB monitoring, helping IT teams proactively detect and resolve issues before they impact business operations.

Getting started with HaloPSA dashboards

The HaloPSA plugin is a new addition to SquaredUp, and helps you create live dashboards that surface the important metrics – giving you and your team a single pane of glass for help desk performance, asset visibility, and client reporting. Why it matters: If your team uses HaloPSA to manage tickets, assets, and clients, then you already know how vital that data is for running smooth operations.

Atlassian Confluence Monitoring on Microsoft SCOM

As part of a customer project, we developed a custom Confluence Management Pack for Microsoft System Center Operations Manager (SCOM). This tailored solution enables IT operations teams to monitor key performance and health metrics of Confluence environments, ensuring knowledge-sharing platforms remain available and performant.

The 3 smart updates to our Jira plugin

The Jira plugin is one of our most-used integrations and for good reason. Teams rely on it daily to stay on top of work, manage issues, and ship on time. As more people leaned on it, we saw a chance to make the experience even smoother. So, we gave it an upgrade. We’ve refreshed the out-of-the-box dashboards, simplified the data streams, and improved the overall experience. So, let’s take a closer look at what’s changed.

NiCE DB2 Management Pack 5.40

NiCE is proud to announce the availability of the NiCE DB2 Management Pack 5.40, a new milestone in advanced monitoring and management for IBM DB2 environments. Version 5.40 introduces powerful enhancements that improve efficiency, compatibility, and ease of use: Cluster Synchronization Improvements Ensures more accurate and efficient configuration sync across clustered deployments.

Our latest Pingdom data improvements - to get more from your monitoring

At SquaredUp, we’re obsessed with making monitoring not just powerful, but a genuinely delightful experience for engineers and teams. When we first built our Pingdom plugin, the goal was simple: make website uptime and performance data easy to visualize alongside everything else you care about. But as our users pushed the boundaries—connecting more endpoints, demanding richer insights, and needing faster troubleshooting—we realized our plugin needed to keep up.

NiCE Expands Microsoft SCOM Services with New Expert Training Options

NiCE IT Management Solutions is excited to announce expanded service offerings and professional training options for Microsoft System Center Operations Manager. In addition to our well-established consulting and monitoring solutions, we now offer custom and standard SCOM training programs tailored to varying skill levels and organizational needs. Our goal: empower IT teams to maximize performance, ensure stability, and deepen expertise in managing modern infrastructure.
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Hidden Risks in Linux Power Monitoring - And How to Fix Them

In today's enterprise IT landscape, Linux on IBM Power Systems plays a crucial role in powering mission-critical workloads. Industries such as finance, healthcare, telecommunications, and manufacturing rely on IBM Power's scalability, performance, and security to handle large-scale data processing, AI-driven analytics, and high-performance computing. As these environments continue to evolve, ensuring peak system performance and reliability is more important than ever.

Is SCOM dead? Not even close - It has just evolved

Is SCOM dead? Not even close - It has just evolved System Center Operations Manager (SCOM) is far from dead. While a growing number of monitoring alternatives have emerged in recent years, SCOM in 2025 remains a critical tool, especially for organizations running hybrid environments. Thanks to its stateful, object-oriented monitoring model and a rapidly evolving ecosystem of modern Management Packs (MPs).