Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

SquaredUp Cloud + Dashboard Server

SquaredUp Dashboard Server (DS) and SquaredUp Cloud both deliver cutting-edge data visualization for IT and engineering teams. The two products can be used independently, or together for complete operational visibility. This article explores how SquaredUp DS and Cloud differ, when to use each, and how they work together.

MetrixInsight Alerting Beyond Citrix Director/Monitor

MetrixInsight for Citrix VAD/DaaS surpasses Citrix Director/Monitor in many ways. Director/Monitor is useful for day-to-day visibility, but it is not a true enterprise monitoring platform. MetrixInsight adds much more, also when it comes to alerting and enterprise monitoring. It closes important gaps that can directly impact user experience when capacity or performance issues slip through unnoticed. One clear example is how operational VDA capacity is handled.

Top 3 Jira reporting tools: SquaredUp vs Power BI vs Jira

A recent survey revealed that developers and engineering teams waste 8+ hours a week on inefficiencies in their role. Poor reporting tools are a main contributor, with Jira being regarded as a frequent source of friction. But since Jira is so deeply embedded in most organizations' infrastructure and processes, replacing it is not really an option. Rather, the solution lies in optimizing how users interact with it rather than abandoning it altogether.

Getting started with Jira dashboards

Jira is an industry favorite when it comes to managing software projects, yet its native dashboards can sometimes leave teams wanting more insight. The default views give a general update, but often lack the connection to the day-to-day activity happening in other parts of your workflow. As organizations use a wide mix of modern tools – from code repositories and cloud services to spreadsheets and reporting apps, it’s easy for critical details to get scattered or overlooked.