Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Webinar Recap: How to Avoid Being On Call With Under-Instrumented Tools

“It’s too expensive!” “Do we really need another tool?” “Our APM works just fine.” With strapped tech budgets and an abundance of tooling, it can be hard to justify a new expense—or something new for engineers to learn. Especially when they feel their current tool does the job adequately. But, does it?

The value of blameless culture - from IC to C-Suite

At CircleCI, CI has a second meaning: Continuous Improvement. We continuously seek out feedback not only to improve our code but to improve our processes and get better at our jobs along the way. This Continuous Improvement starts with one important company value: a blameless culture. Our blameless culture extends into every part of how we operate.

Site Reliability Engineering (SRE) Survey Now Open for 2022 - Calling All Reliability Practitioners and Leaders

In its fifth year, Catchpoint sponsors The SRE Survey, in partnership with Blameless, to uncover new trends and challenges for teams focused on advancing the reliability of digital products.

Squadcast Product Demo | Incident Management | On-call | SRE | Status Page | SLO Tracker | Runbooks

This video explains why Squadcast is a feature-rich solution for SRE, DevOps, and Engineering teams in general. With the ability to help teams quickly mobilize response teams during critical incidents, easily manage on-call schedules, and track SLOs for better SRE, Squadcast is a multi-purpose platform with numerous capabilities. This short video covers everything the product is capable of.

Setting up Route 53 Health Checks

We live in an age where the internet and digital data drive modern day markets, which results in huge amounts of data being generated and consumed. Hence, it has become very important for online platforms to manage this traffic and serve their customers more efficiently. In this blog we will explore the Amazon Route 53 service and see how it addresses domain name system routing and health check problems.

Calling all Reliability Practitioners: Participate in the 2022 SRE Survey

For the past four years, Catchpoint and various partners have been running a yearly SRE Survey. This year, Blameless is excited to partner with Catchpoint for the fifth annual survey. We want to hear from you if you are in a DevOps or SRE role or even if you work on reliability with some other title or role. There are tremendous, valuable learnings when we listen closely to practitioners.

Squadcast + OSNexus QuantaStor Integration: Making Incident Management & Alerting more effective

Storage systems are an integral part of IT infrastructure. Given that modern markets are highly competitive and demanding, businesses strive for 24/7 availability. This in turn sets higher expectations for storage systems to be operational all the time. But just like other IT components, even storage systems are prone to incidents. Hence, it is important to have an efficient communication process, to manage alerts during system failures/disasters.

Getting AWS CloudTrail alerts via SNS Endpoint

Logging and auditing have been an essential part of troubleshooting application and infrastructure performance. You can instantly spot areas of risk to ensure quick correction and prevention of issues. In this blog, we will explore the AWS CloudTrail service and discuss how integrating it with Squadcast can help you route alerts to the right users for quick and efficient incident response. Let's get started.
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Simplifying SLO and Error Budget tracking for SRE teams

Service level objectives (SLOs), and the subsequent service level indicators (SLIs) are the foundation to establishing a strong SRE culture and how they promote accountability, trust and timely innovation. We are on a mission to simplify SLO and Error Budget tracking and with that aim in mind, we have added the SLO Tracker feature to the Squadcast platform. SLO Tracker seeks to provide a simple and effective way to keep track of your error budget burn rate without the hassle of configuring and aggregating multiple data sources.

5 Tips If You're the 1st SRE Hire by Instacart's First SRE

Site Reliability Engineers (SREs) have a considerable set of tasks to juggle no matter where they work or how long their company has had an SRE practice. But if you’re the very first SRE to join an organization – as many SREs are these days, given that the SRE trend is trickling down into smaller and smaller companies – you face a special group of challenges. You may find it difficult to get buy-in for SRE from other technical teams.