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The latest News and Information on Status Pages and related technologies.

How DigitalOcean does incident management with Statuspage

DigitalOcean is a cloud infrastructure provider with users and data centers around the world. The DigitalOcean customer support team works to ensure its community of users have the right information about service upgrades at all times. Learn how they manage downtime and incident communication with Statuspage.

How Dropbox uses Statuspage to keep users out of the dark

Dropbox is a cloud file hosting company with more than 500 million users. The Dropbox team puts a lot of work into making sure its services are up and available around the clock. At the same time, they recognize that occasional interruptions to service are inevitable and leaving users is not acceptable. The Dropbox team uses Statuspage to keep users informed about downtime and incident communication.

Enhancements for Incidents and Maintenances

Each day, dozens (sometimes hundreds) of incidents and maintenances are created on the Status.io platform. We’ve analyzed and studied thousands of these events to help us learn how to improve the tools based on our users’ needs. Today we’re announcing a couple of updates that enhance and streamline the incident and maintenance processes. Let’s dive in!

Manage incident notifications with alert toggling

Letting the right people know about incidents is an easier-said-than-done kind of task. Every incident is different and some notifications simply don’t need to land in everyone’s inbox. We’ve listened to a lot of customers who like the idea of posting an incident to their status page, but not having that incident sent as notifications to all their subscribers.