Operations | Monitoring | ITSM | DevOps | Cloud

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5 Guiding Principles of Digital Business Observability

Modern data-driven organizations are synergizing operations observability, business intelligence, and data science with digital business observability programs that break down data silos, increase productivity, and drive innovation. Digital business observability combines IT and business data with cutting-edge data science techniques, enabling deeper analysis and unlocking valuable insights that propel innovation across use cases from sales and marketing to product design and financial operations.
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The Pulse Of Technology: Why IT Monitoring Is Non-Negotiable In 2024

It's 2024 already, and to say that IT monitoring is indispensable for operational resilience wouldn't be wrong. The Global IT monitoring tool market size was USD 17150 million in 2022 and the market is projected to reach 60302.6 million by 2031 exhibiting a CAGR of 15%. All the more reason to understand why IT monitoring is an absolute non-negotiable. So, in this blog we'll know the significance of IT monitoring in face of the modern technological challenges.
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Revolutionizing the Digital Employee Experience: Almaden and Selbetti Join Forces in MSP Partnership

In the ever-evolving landscape of digital employee experience (DEX), staying ahead of the curve is not just a competitive advantage but a necessity. Almaden, a pioneer in DEX solutions, is thrilled to announce its exciting new Managed Service Provider (MSP) partnership with Selbetti, a leading player in the managed IT services industry. This strategic alliance is set to reshape the DEX landscape, enhancing the way businesses empower their workforce.

5 Ways to Tackle Digital Transformation With ITSM

IT Service Management (ITSM) is a fundamental piece in your digital transformation puzzle. In short, it provides a structured approach to managing digital services, ensuring they align with your organization’s digital transformation goals. When embarking on such a journey, you will be leveraging different technologies to improve and optimize business processes, enhance customer experiences, and drive overall organizational efficiency.

Why companies migrate from OSS to Grafana Cloud for metrics management

In 2022, we introduced Grafana Mimir, the most scalable and performant open source time series database in the world. And since its launch, we’ve been busy, increasing Mimir’s scale, making it easier to get started, and boosting query performance. But even with these advancements, we understand the challenges that can come with a self-hosted and self-managed OSS tool.

Kubernetes Tutorial for Developers

Welcome to our hands-on tutorial on Kubernetes, the powerful open-source platform often abbreviated as k8s. In this tutorial, we are diving into the world of container orchestration, simplifying the complexities, and making Kubernetes accessible for developers. Whether you are just starting out or looking to enhance your existing skills in Kubernetes, this guide is designed to walk you through the process step-by-step.

A Step-by-Step Guide to Conducting a Website Security Audit

In the modern world, few things are as important for a business as its website. That's because websites are the main interface through which customers tend to interact with your brand and the main location at which customers make orders. For other types of business, websites are the primary point of communication between clients and employees. That huge level of importance brings with it a huge sense of vulnerability.

How to Leverage Generative AI in IT Operations

Although Generative AI traces its origins to the earliest machine learning models in the 1950s, its popularity and usage has accelerated exponentially over the past year after OpenAI issued the first public release of its ChatGPT (generated pre-trained transformer) AI chatbot in December 2022. Generative AI holds the potential to transform many professions including IT operations.

Mastering IPM: The Essential Customer Experience Monitoring Framework

In the previous installment of our Internet Performance Monitoring (IPM) Best Practices Series, we explored the critical importance of monitoring what matters, from where it matters. Now, we pivot to a core aspect of Internet Resilience: Customer Experience (CX). This blog explores the critical role of IPM in achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).

AI on-prem: what should you know?

Organisations are reshaping their digital strategies, and AI is at the heart of these changes, with many projects now ready to run in production. Enterprises often start these AI projects on the public cloud because of the ability to minimise the hardware burden. However, as initiatives scale, organisations often look to migrate the workloads on-prem for reasons including costs, digital sovereignty or compliance requirements.